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Customer Testimonials
 
Man! I love this company!!!! The shipping is the fastest I've ever seen literally :-) this is my second time ordering and both times it only took 3 days and was processed and shipped the same day I order! I must say impressive!!!! And not only that you guys have the best unrefined Shea butter ever! So creamy and smells amazing! I cant be without, so here I am two weeks later ordering 4lbs of unrefined sweet smelling Shea & trying out the cocoa butter im sure it will be just as good. Please don't stop your amazing services!!!! Love this company, thank you from my whole family...

Ashley G.

Added Oct 27, 2012

Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.

tiffany
(performancecolors)


Added Oct 9, 2012

Great Service! I recently placed my second order with you and I was really amazed at the speedy delivery and the professional customer service with processing my order. Will definitely order again! Thank You!

Julie B
(Safiya Botanicals)


Added Oct 8, 2012

Just wanted to thank you for the excellent service, packages where shipped very quickly and packed well. The service and refund on excess shipping convinced me that Lotioncrafter cares about its customers.


Jack

Added Sep 29, 2012

You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.


Joyce
(Heart and Hand Naturals)


Added Sep 10, 2012

i can not get enough of lotion crafter! prices are OUTSTANDING and the delivery, always takes 5-7 working days to australia! this company is the best!

Andrew Tandingan

Added Sep 9, 2012

Lotioncrafter has gotten another customer for life. Their packaging is amazing and the shipping is exceptional. I ordered using USPS first class to Ottawa,ON. It got to me in 7 days (5 business days). That's what I call class!!!

David

Added Aug 9, 2012

I absolutely LOVE the customer service and QUICK turnaround this company provides. The products are top-notch, and the prices are excellent. I can't say enough good things about Lotioncrafter!

Robyn Gerard

Added Aug 6, 2012

Xanthan gum soft is just simply amazing for skin care, no slimy feel even at high concentrated use.
I have thrown out some of the ones I have acquired in the past.


Lolly

Added Jul 26, 2012

I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy

Nancy Babbs
(Bellevue Organics)


Added Jul 17, 2012

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News
08-29-2014
Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.

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Our Customers Say...
Just got my first order- in just 2 days- and I can't wait to use my new ingredients. Fantastic, fast service.
Sue S.

Thank you, thank you, thank you!
So fast and brilliant service!
Amazing!
I'm your fan!
Ksenia

I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
Marie(http://www.silkberre.webstarts.com)

We received our order today. Thank you also for answering our questions quickly.

Loves from Turkey.
NAZIM

Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.
Angela

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