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Customer Testimonials
 
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.

tiffany
(performancecolors)


Added Oct 9, 2012

Great Service! I recently placed my second order with you and I was really amazed at the speedy delivery and the professional customer service with processing my order. Will definitely order again! Thank You!

Julie B
(Safiya Botanicals)


Added Oct 8, 2012

Just wanted to thank you for the excellent service, packages where shipped very quickly and packed well. The service and refund on excess shipping convinced me that Lotioncrafter cares about its customers.


Jack

Added Sep 29, 2012

You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.


Joyce
(Heart and Hand Naturals)


Added Sep 10, 2012

i can not get enough of lotion crafter! prices are OUTSTANDING and the delivery, always takes 5-7 working days to australia! this company is the best!

Andrew Tandingan

Added Sep 9, 2012

Lotioncrafter has gotten another customer for life. Their packaging is amazing and the shipping is exceptional. I ordered using USPS first class to Ottawa,ON. It got to me in 7 days (5 business days). That's what I call class!!!

David

Added Aug 9, 2012

I absolutely LOVE the customer service and QUICK turnaround this company provides. The products are top-notch, and the prices are excellent. I can't say enough good things about Lotioncrafter!

Robyn Gerard

Added Aug 6, 2012

Xanthan gum soft is just simply amazing for skin care, no slimy feel even at high concentrated use.
I have thrown out some of the ones I have acquired in the past.


Lolly

Added Jul 26, 2012

I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy

Nancy Babbs
(Bellevue Organics)


Added Jul 17, 2012

I love Lotioncrafter! The shipping is always fast and the description a very good written. Jen even considers my personal wish and ships me the cheapest way always.

The cocoa butter I got was absolutely fantastic! I have never used one like this before.
Olga


Olga Rohner

Added Jul 13, 2012

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News
07-23-2014
We are out of stock on Regional A Flat Rate boxes for Priority Mail shipping. We expect to have them back in stock on July 28 - 30.

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Our Customers Say...
I ordered some of the Shea Nilotica from LC and it's been sitting in my supply area for a few weeks because my household has been so busy. I am just now getting around to trying it for the 1st time and let me just say...WOW!! I am head over heels in LOOOVE with the Shea Nilotica. I've used other re-fined and unrefined she butters but this is by far superior. I can't believe how creamy it is and how satiny my skin feels. Right after I used a little I slathered some on my 3 yr old! Oh how happy I am that I ordered the 5 pound bag rather than just a sample size after I called Jen to inquire about it. LC rocks!
Kara Knox

I just received the L-Ascorbic Acid now, boy, it melted so quickly. i'm very, very pleased with this product. I wish I'd listened to the testimonials on-line so that my other L-Ascorbic Acid I bought from another retailer wouldn't be wasted. It takes too long before it melts even if its a fine powder. It is good for drinking with beverage as a Vitamin C supplement, but if you use it for facial serum - forget about it because the melting takes forever unless you mix it with hot water, then what's the point of doing it - we all know that Vitamin C oxides with hot temperatures.
So folks, if you want Vitamin C Serum, Lotioncrafter is the best, not to mention about their fast shipping!
HELEN

I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy
Nancy Babbs, (Bellevue Organics)

Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
Heela

WOW! How fun to make my own Quality skin care products. I'm financially challenged and I love that I can make a product that sells for $100 for a fraction of that! If you can follow a recipe, than you can follow these instructions.I recommend ordering the scale and paddle mixer, too. They're a time saver. Thank you Lotioncrafter!
Deneen

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