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Customer Testimonials
 
Super customer service. I have a vision of these these guys constantly clicking the refresh on their computers while wearing running shoes. I consistently get orders shipped the same day! Never any mistakes, and they always read and respond to the special instructions.Really informative website as well.

George Tindall

Added Feb 18, 2015

One of the best companies to order from. Great customer service and quick shipping. What more could you ask for?

Mike M

Added Feb 8, 2015

Absolutely the best supplier of raw ingredients all around; not least because of the exceptional customer service and freely-shared knowledge of the owner, Jen. She was obviously born to do this, and I'm thankful for that pretty much every time I place and order or contact her with a question (frequently, in other words). Great, informative website too, and competitive prices. This is always the first site I visit when ordering.

Kirsten
(Virga Botanicals)


Added Feb 5, 2015

I just want to say that I LOVE Lotioncrafter!!! Their shipping is AWESOME!!! I always use the postal service quick delivery service but I always get it delivered in record time! I placed an order on a Tuesday and received it on Thursday!!!! OUTSTANDING!!!! You guys rock!!!

Denise Miller

Added Jan 22, 2015

I discover this site a year ago and started making my own creams. my face never felt better. All my age spots and wrinkles are gone and I look 10 years younger. Products really work

maryam

Added Jan 21, 2015

I turned a bright shade of chartreuse, not merely light pink when I received what I ordered. The gifts I received, to make my concocting more pleasurable, were quite a surprise & a delight. I have NEVER received anything free from ANY other skin stuff supplier, even from that big one, the one who name rhymes with Sinew Bidirections!!
I highly recommend this company for our skin concocting needs.


Margaret

Added Jan 14, 2015

I love this company.Not only do they have a great selection, great prices and very reasonable and fast shipping. They gave me a price adjustment that I don't even know I had coming ! Not only did they adjust the price of the item, but they adjusted the shipping charges as well, AFTER I had already received the product ! If lotioncrafter had soaping supplies, I wouldn't go anywhere else. This company has Integrity. Love lotioncrafters !

Margaret Sperandeo
(Savin Rock Soaps)


Added Jan 13, 2015

So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!

Carole Vickers
Langley, B.C.


Carole

Added Oct 29, 2014

Thank you Lotion Crafter. I am very pleased with my order, got it in two days, very well packed. And thank you very much for my gift I really need it.
THanks a bunch....


Clara Madrid
(Paucal Cosmetics)


Added Oct 23, 2014

Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!

Edmund
(Excel Creation Inc.)


Added Sep 25, 2014

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News
02-17-2015
UPS is reporting severe winter weather is impacting service in areas of the Southeast, Mid-Atlantic, and Midwest, including locations in Arkansas, the District of Columbia, Kentucky, Maryland, North Carolina, Ohio, Tennessee, Virginia, and West Virginia. There will be no pickups or deliveries today in the affected areas. So, while we are shipping as usual, packages in route to you for delivery today or over the next few days could be delayed. Mail in these areas may also be affected.

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Our Customers Say...
I just wanted to say, how happy, I am with my first order from Lotioncrafter.
Once I placed my order, which was mid-morning, by that same afternoon I had a Tracking #...
My order reached me in record time..
Also everything came very nicely, and securely packaged..and the free items was a nice surprise..
Thanks, Lotioncrafter...
Ruth Helton

I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
sarah stout

Just wanted to say that my package arrived SO QUICKLY and I received an email confirmation once my order was received and once it was shipped. It was shipped the same day, by the way. I will recommend this company and I very impressed with the customer service.
Joslyn

Thought that I misplaced my soap bevel when I moved and then could not find the web sight of where the purchase originated. Found the bevel and thank goodness I found the receipt of the purchase!!! Wanted to pass on that it is fantastic and easy to use. It bevels two different sizes and I love it.
VICKI

Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
Heela

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