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Customer Testimonials
I am so impressed my Lotion Crafters turn around for shipping orders, it's excellent. Everything is always safely packaged in a way that's easy to store. This is the type of supplier small businesses need.
Thank you.

Thanks also for the pipettes.


Added Sep 30, 2016

The best customer service experience I have had in the last 10 years. Based on this alone you have become my number one go to supplier for my cosmetic ingredients.
Not only did you save me time, you also helped me to save money.
Jen , you are THE BEST.


Added Sep 29, 2016

What a great company! Fastest shipping ever. Products are outstanding. I love the Formulary! These are tried and true recipes....I really rely on these and know I can trust the outcome...thanks Lotioncrafters!

Lisa Head

Added Aug 29, 2016

Great service, great personnel. Jen is wonderfully helpful with great products as well. Very recommended!


Added Aug 5, 2016

Just placed my second order with Lotioncrafter, I love the products Lotioncrafter offers for creating my lotions ect... Excellent prices... Super fast processing and shipping and it just blows me away by my experience with a past supplier.
Thank You Lotioncrafter!

Sheila Durawa

Added Aug 4, 2016

To be late sometimes is expected. Things happen in business. I probably wouldn't do a review in that case. A company that was always extremely late, I'd probably do a negative review on. This is just the opposite...they are more often than not...even faster than I expect. They also cater to those who seek more natural formulations.

Denise Herbert

Added Jun 24, 2016

I've just received my third order from Lotioncrafter. Once again, my order was received within days. I could not be more pleased with the quality of their products and the ease of their ordering process. Let me tell, their L-Ascorbic Acid Ultrafine powder is just PHENOMENAL !!! Two other products I am so impressed with are Rosehip Seed Oil & Sea Buckthorn Berry Oil. Top notch quality!! This is my #1 to go place for my diy products.

Thank you

Dorenda AlBaroudi

Added Jun 20, 2016

Just wanted to say "Thank You" your customer service ROCKS IT!. I ordered a few things, and they were delivered two days later they shipped the day I placed my order. Then today I get a notification that you gave me a credit for postage. WOW, really? That never happens. Thank you for such integrity and excellent customer service.


Deborah Eddie

Added May 24, 2016

I just wanted to say that from my very first time ordering from lotioncrafter in 2014 & now 2016 this company has been consistently amazing. I have never had an issue with anything at all. Every order is shipped promptly (without paying ridiculous fee) ingredient information is readily available (not hidden), quality is unquestionable, and should you need to contact someone you will get a response immediately ...only thing I could cry about is I wish they carried serecite, pigments, sci, smc taurate, ... etc so I could only order from them...which is unreasonable on my part. Truly a reputable high quality supplier


Added May 9, 2016

I love your products, great customer service. I have ordered multiple time and always been happy.

Gisela DiCarlo
(The Beauty Group)

Added Apr 26, 2016

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It's Columbus Day on Monday, a Federal holiday, and post offices will be closed. Lotioncrafter's office will be open as usual, but only UPS will be shipping on Monday. We will resume US Mail shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!

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Our Customers Say...
I have never been so moved to show appreciation as i am right now. i can't believe my order was so speedy; and with just the standard shipping too! i received it within 5d on the dot to Canada using USPS.

And if the service wasn't enough i must say i am completely in love with everything i ordered. I couldn't imagine the Shea Nilotica being much different from the standard shea you can get everywhere else but it's like night and day! i can't even look at my remaining shea anymore because it pales in comparison. the Shea Nilotica is so silky, never gets clumpy or grainy and goes on so smooth it felt like a spa treatment. My other favourite is the SheaAloe which at first seemed like a miss; i was expecting a thicker, more creamy feel but it's quite thin. What surprises me about it though is that even though it does not go on thick, it is incredibly incredibly moisturizing and is very readily absorbed into my thick african hair.

i'll be ordering more of the Shea Nilotica (the 5gallon bucket this time) and likely some product continers as well. Thank you once again for being awesome.

I got my products very fast and overall I am very satisfied with Lotioncrafter's service. I was surprised that they included extra measuring utensils in the box! I WILL be ordering from Lotioncrafter again.

Wow, I can't say enough about my experiences with this company.
I have been happy with everything I've ordered and their pricing is very competitive but it is the customer service that sets Lotioncrafter apart from other companies.
Orders are processed and shipped quicker than any other company I've ordered from & each time I've received a refund for lower shipping costs before I even noticed!
Any questions I've had were answered right away & even received a phone call to explain things more personally.
Thank you so much for the great work!

All I have to say is CUSTOMER SERVICE!!! I have been using Lotioncrafter for the last 6 years. The support and products that they offer is paralleled to none. I owe these guys so much for all their help in making my business so successful. And, just when you thought it could not get any better, I just received a 180.00 discount on my order because of their point system. Keep up the great work, Jen and all the others. I could not do this without you guys!!!!

Dayle Breault-Hagag, (Goddess of Skin)

Lotioncrafter, you are THE MOST PROFESSIONAL, serious, and dependable company I have ever encountered! Your information is correct, scientific, and to the point. You deliver quickly and reliably.
I have ordered too many times from you - only because for me, it has been a learning curve as I research all the actives to slow aging and improve skin!

Thank you!
Margaret Nuovo

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