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Customer Testimonials
 
So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!

Carole Vickers
Langley, B.C.


Carole

Added Oct 29, 2014

Thank you Lotion Crafter. I am very pleased with my order, got it in two days, very well packed. And thank you very much for my gift I really need it.
THanks a bunch....


Clara Madrid
(Paucal Cosmetics)


Added Oct 23, 2014

Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!

Edmund
(Excel Creation Inc.)


Added Sep 25, 2014

My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!

Ginger
(http://www.simplyaroma.com/gingertolbert)


Added Aug 8, 2014

Lotioncrafter is absolutely my favorite supplier. They have one of the most extensive collections of ingredients around. And I have not found anyone else who can even come close to beating their prices or their quality! They also have great shipping. However much I figure shipping is going to cost for my order, it always comes to less than I thought. If I order on Monday night, I get the email telling me my order has shipped Tuesday at 10 am. The order then arrives at my door on Friday. Lotioncrafter orders arrive so much faster and cost less than other suppliers! Which is great for me, as it is so hard for me to wait for my orders to arrive. Lotioncrafter, you're a pleasure to do business with! I couldn't be more pleased with your service.

Bridget Clancy

Added Jul 14, 2014

I just wanted to say how much I love the service. Soon after placing my order I got an email confirmation that is was shipping. I received the right item and was pleased with it. I shop online all the time and this site has the fastest shipping and best customer service I've ever come across. No complaints. I'll definitely be ordering from this site again.

Disha

Added Jun 7, 2014

I have been ordering from LC for a few months now and I am very pleased with the products. I was especially looking for a good preservative and Optiphen Plus has not disappointed me. I just stared a small lotion business and the preservative is great. I have had no problem. My second go to is the LC E-wax NF, this is a great emulsifier. This has not disappointed me yet. No separation at all in my lotions. Thanks for taking the guess work out of using the correct combination of emulsifiers. I will definitely a repeat customer.
Thanks for helping me in my start up small business. I LOOK FORWARD TO GROWING MY SMALL BUSINESS WITH LC


Wanda
(Maria's Natural Lotion)


Added May 19, 2014

I have been ordering from your company for some time now. I absolutely love the quality and prices of your products. Plus, you don't sacrifice on quality. I am very happy to count myself as one of your customers and I will be ordering from you for years to come. Thank you so much Lotioncrafter!!

Tracy Carlin

Added May 19, 2014

Words cannot begin to express how impressed I am with this company! I have ordered from LC a number of times and the service has always been exceptional. Orders are processed quickly and the shipping is fast....just can't get any better than this!

Shawnie

Added May 13, 2014

I LOVE Lotioncrafter! First of all you have the ingredients that I need and information on all of those ingredients. Second of all, even though your facility is a LONG way from me in Texas, my order is processed and shipped so fast that I can get my things faster than I can get them from other companies that are much closer to me. I love the rectangular shaped bottles that are used for packaging the ingredients because that shape maximizes my limited storage space. Great quality and great service! Thank you!


Pat Tyson
(Pitterpat Skincare, LLC)


Added Apr 21, 2014

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News
10-12-2014
It's Columbus Day on Monday (Sunday, actually, but observed on Monday). A Federal holiday, post offices will be closed. Lotioncrafter's office will be closed on Monday. We will resume shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!

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Our Customers Say...
Just got my first order- in just 2 days- and I can't wait to use my new ingredients. Fantastic, fast service.
Sue S.

Jen/Lotioncrafter continues to meet and exceed my expectations. I will be a customer for life! Not only do they provide consistently high quality and hard to find products they always deliver excellent service and ship quickly. They truly excel at what they do and I have never been disappointed.
cynthia, (esencia de san miguel)

What a pleasant surprise to work with a company that ALWAYS deliver on-time or early, exactly what I ordered, and responds to questions as soon as I ask! I am very pleased with my interactions with Lotioncrafters!
Marie Plageman, (Bullenbees)

Absolute best customer service on the web! I am most impressed with the high quality packaging and array of nice products - especially the East African Shea butter which is the best shea i have used to date especially for facial care. Thanks again
Rosa

Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
tiffany, (performancecolors)

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