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Customer Testimonials
 
I'm always amazed by the quality and service. I placed an order late Friday and received it on Monday! Superior service as well as products! Thank you!

Lisa Buffo

Added Jun 5, 2017

Thank you so much for the fast, accurate shipments. I love finding so many interesting ingredients in one place. I am so happy I found your website!

Danielle Stone

Added Apr 29, 2017

I have placed and order and paid for shipping, couple of hours later, they refunded me $12 for excess postage as they have send my order with flat rate. I am stunned on how a company can be this honest. Thank you very much

hana

Added Apr 27, 2017

LotionCrafter is hands-down the best DIY cosmetic ingredient supplier in the market! They were the first merchant I tried when I ventured into DIY formulating, and they still remain my favorite today! Absolutely no one can beat their superior inventory of products - difficult to find functionals, antioxidants, rare actives, emollients/humectants for every skin type, copycat formula recipes of prestige cosmetics, etc - and their prices are so affordable! I love that they offer smaller sizes to allow trial. I also find the "how-to" information/details they provide on each product to be extremely thorough and helpful (such a valuable thing for newbies like me). And the staff is always polite to respond via email with specific formulating/questions. Love love love!

Victor S

Added Apr 26, 2017

Amazed at how quickly my goodies arrived! Thank you for taking the time to figure out the cheapest shipping and refunding the amount I originally paid for shipping. Amazing!

Susan Giralico

Added Apr 13, 2017

Really satisfied with my order. It arrived in time and packaging was professional. The quality of products too. definitely 5 stars rating. Regards from Albania

elda

Added Mar 29, 2017

My computer chat group of soapmakers began the year after Jen began her supplier career
"Lotioncrafter". We began when only a handful of folks were both selling supplies and only a few were actually making lotion and soap at home. The industry has boomed and it's a testimonial to see Jen's supply business still at the top of the supplier list! So many have come and gone. That is because both her supplies and her technical and customer support is superior to all the rest!
Thank you!


Debra Sturdevant

Added Mar 28, 2017

Got my products well in time. Second time I have ordered from Lotioncrafter, very happy with the customer service and products. Super excited about the ingredients I got.

Trym

Added Mar 23, 2017

I have been buying products from lotioncrafter since 2012 (I think? maybe longer?).

Why?

Because they run a fantastic business, one.

Two, because they are some of the friendliest people in the cosmetic supply business.

Three, because they sell everything at a fair price, which is important when you are sourcing things for a boutique beauty brand like mine.

Four, because they have things I cannot get in small quantities anywhere else.

They are friendly, efficient, sell ethical products and just run a great business. I'm proud to be a customer, I'm glad they are one of my suppliers, and I don't forsee that changing anytime soon. Thanks for being awesome, LotionCrafter!

Audra Hughes
Owner, propheticscosmetics.com


Audra Hughes

Added Mar 10, 2017

Great Company, exciting selection of actives and quick delivery with securely packaged products.

E Bennet

Added Feb 23, 2017

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News
05-24-2017
Lotioncrafter will be closed on Monday, May 29th for the Memorial Day holiday. Shipping will resume on Tuesday, May 30th. Due to the volume of orders received over holiday weekends, please anticipate a 1 day delay in shipping your order!

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Our Customers Say...
I just wanted to say thank you to Jen for the fantastic customer service, and for saving me $$$ on my shipping. My order was placed May 6 and it arrived at my door this morning May 12 !!! Thank you so much
Joanna White

I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
Marie(http://www.silkberre.webstarts.com)

I ordered Optiphen Plus on Friday afternoon. It was on my doorstep Monday morning. now that is Service!!! It's been a while since I ordered from Lotioncrafter-now I remember why I liked them so much!!! Fast efficient service with no excuses. Gotta love em!!!
Carrie luna

Lotioncrafter has gotten another customer for life. Their packaging is amazing and the shipping is exceptional. I ordered using USPS first class to Ottawa,ON. It got to me in 7 days (5 business days). That's what I call class!!!
David

Second order from LC. Experience with customer service, shipping and product quality are superb.

I did an extensive research on suppliers, and I have to say you can pretty much get everything from here.

I highly recommend this supplier to anyone and everyone.

Happy finding!
Annabelle C Cohen, (N/A)

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