Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Just received my latest order from Lotioncrafter and am, as usual, thrilled with it. Lotioncrafter's products and service are so superior to any other vendor that I can't imagine ordering from anyone else. Thank you so very, very much!
Jen/Lotioncrafter continues to meet and exceed my expectations. I will be a customer for life! Not only do they provide consistently high quality and hard to find products they always deliver excellent service and ship quickly. They truly excel at what they do and I have never been disappointed.
cynthia, (esencia de san miguel)
Thought that I misplaced my soap bevel when I moved and then could not find the web sight of where the purchase originated. Found the bevel and thank goodness I found the receipt of the purchase!!! Wanted to pass on that it is fantastic and easy to use. It bevels two different sizes and I love it.