Lotioncrafter will be closed on Friday, December 23rd through Monday, December 26th. We will be closed at Noon on Friday, December 30th for inventory and again on Monday, January 2nd for the New Years Day holiday. Due to the shortened shipping schedule, please expect a longer shipment turnaround time than our usual 1 day. We'll work to ship your order as quickly as possible, as always!
Thank you for your patronage during this past year. We look forward to serving you in 2017!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
i am so happy to have found this site...i am into healthy hair care, and couldnt afford other sites products. i ordered the shea nilotica, and i am impressed. it was so smooth and creamy, not gritty like other shea butters i've used...wonderful site, and great prices...im recommending this site to all my friends...u have gotten yourself a lifetime customer...
Jen, I don't know how you do it- I order on Monday and my order is here on Wednesday, literally across the country! Your products are top notch,too.
I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.
Just wanted to say "Thank You" your customer service ROCKS IT!. I ordered a few things, and they were delivered two days later they shipped the day I placed my order. Then today I get a notification that you gave me a credit for postage. WOW, really? That never happens. Thank you for such integrity and excellent customer service.