Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
I ordered Optiphen Plus on Friday afternoon. It was on my doorstep Monday morning. now that is Service!!! It's been a while since I ordered from Lotioncrafter-now I remember why I liked them so much!!! Fast efficient service with no excuses. Gotta love em!!!
Great info provided on website, great quality materials, & great customer service! Thank you!!
Rachel , (Valchemy Lab Perfume)
Love the customer service fast shipping. And the prices are amazing. It's great to be able to customize your own product and have a true understanding of the ingredients.
I love this company.Not only do they have a great selection, great prices and very reasonable and fast shipping. They gave me a price adjustment that I don't even know I had coming ! Not only did they adjust the price of the item, but they adjusted the shipping charges as well, AFTER I had already received the product ! If lotioncrafter had soaping supplies, I wouldn't go anywhere else. This company has Integrity. Love lotioncrafters !
Margaret Sperandeo, (Savin Rock Soaps)
Absolutely the best supplier of raw ingredients all around; not least because of the exceptional customer service and freely-shared knowledge of the owner, Jen. She was obviously born to do this, and I'm thankful for that pretty much every time I place and order or contact her with a question (frequently, in other words). Great, informative website too, and competitive prices. This is always the first site I visit when ordering.
Kirsten, (Virga Botanicals)