UPS is reporting severe winter weather is impacting service in areas of the Southeast, Mid-Atlantic, and Midwest, including locations in Arkansas, the District of Columbia, Kentucky, Maryland, North Carolina, Ohio, Tennessee, Virginia, and West Virginia. There will be no pickups or deliveries today in the affected areas. So, while we are shipping as usual, packages in route to you for delivery today or over the next few days could be delayed. Mail in these areas may also be affected.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
I order from the UK and can't say what a pleasure it is to buy from you. It's wonderful to have such a good choice of products to choose from too. :-) My parcel always arrives properly processed and well packed. Although I sometimes wait a while for it due to customs - it's always well worth the wait!
Thank you for such an excellent service!
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
What a pleasant surprise to work with a company that ALWAYS deliver on-time or early, exactly what I ordered, and responds to questions as soon as I ask! I am very pleased with my interactions with Lotioncrafters!
I received my order in my mailbox in ONLY TWO DAYS- unbelieveable!!