Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
The Shea Nilotica is awesome! Thanks for the sample... that sold me. You have been so helpful and I get so much great information from your site. Your formulary has prompted me to try a few new things. Love it! I'm a new customer but have already referred several people to you. Don't change a thing! I'm counting on you! lol
Karin Vinci, (Balance of Nature Bath & Body)
i am so happy to have found this site...i am into healthy hair care, and couldnt afford other sites products. i ordered the shea nilotica, and i am impressed. it was so smooth and creamy, not gritty like other shea butters i've used...wonderful site, and great prices...im recommending this site to all my friends...u have gotten yourself a lifetime customer...
Jen, I don't know how you do it- I order on Monday and my order is here on Wednesday, literally across the country! Your products are top notch,too.
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!
Edmund, (Excel Creation Inc.)