Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
i can not get enough of lotion crafter! prices are OUTSTANDING and the delivery, always takes 5-7 working days to australia! this company is the best!
I purchase a 5LBS bucket of Shea Nilotica from Lotion Crafter (my first time ever purchasing off this site). The creamy, buttery, light yellow color of it is amazing!!!! It is super soft, light scented, and looks like vanilla ice cream. I am VERY happy with my purchase,and will certainly purchase again. I use by itself on my skin and mix in my whipped body butters. It isn't grainy at all. 5 STARS!!
I love Lotioncrafter products. I just ordered the Shea Nilotica Butter for the first time and it is smooth, creamy and amazing. Great for my products! Delivery was quick and I received some extras. I will be ordering more soon. Thank you Lotioncrafter!
Sandy Bouie, (The Honey Pot)
We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!