So that our staff may enjoy the extended July 4th holiday with their family and friends, Lotioncrafter's offices will be closed on Friday, July 3rd. We will reopen on Monday, July 6th. Have a safe and Happy 4th of July!
I can't believe I didn't find you guys earlier. I have been making skin care for almost 20 years. It has almost been a challenge as a small manufacturer to buy small quantities of high quality skin care ingredients, and yet here you were just across Puget Sound.
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy
Just wanted to thank you for the excellent service, packages where shipped very quickly and packed well. The service and refund on excess shipping convinced me that Lotioncrafter cares about its customers.
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.