Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
I love your new site - I thought I had gone to the wrong supplier :) Love your products and the information that you provide - keep up the great work!
I affectionately refer to Jennifer as "Jenny on the block" even though I am located in Denver. Her service is excellent and I have found no other web-based supplier that takes such great pride in ensuring that you have the highest quality products and most complete technical information available. Jenny, you ROCK!!!
Cynthia, (Just For You)
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
I received my first order and was SO suprised to find your "thank you" gift enclosed.
You folks know your stuff. Yes, I really needed everything you sent in that "thank you" package.
It's those small thoughtful things and your fair-priced products that will keep me coming back for more. :-)
Jen, I don't know how you do it- I order on Monday and my order is here on Wednesday, literally across the country! Your products are top notch,too.