Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
You guys are simply awesome! You should be so prideful in your business because the superior service you all provide keeps many of us DIYers, business owners and hobbyist so happy. Thank you.
I just received my first order & am very impressed! The packaging is amazing, products look fantastic and the shipping was very fast! What great customer service! I will order again; Thank you!
I've used Lotioncrafter on a number of occasions, and always found the products to be top quality and good value for money. Jen has always provided great support and helped me to straighten out problems with credit cards and delivery (I live outside the USA). I would recommend Lotioncrafter wholeheartedly to anyone seeking top quality cosmetic ingredients at affordable (and very competitive) prices. Thanks again Jen!
Greg Oxnard, (Oxnards)
We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!