Internet services down as a result of yesterday's accident have been restored. Most shipments moved without issue yesterday, but a few Regional A Priority Mail shipments could not be mailed as the post office was unable to determine postage rates for them without their computers! Those will be shipped today.
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
I love your new site - I thought I had gone to the wrong supplier :) Love your products and the information that you provide - keep up the great work!
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
I'm completely impressed with not only your selection and prices, but the formulas to help you create the best personal care products. This is the best company I've EVER ordered products from!! I wish us a long and continued business relationship for years to come!!! Thanks!!!
I have known Jennifer for many years and she has never steered me wrong. Often when experimenting to find the right product for my eyes I have had to rely on her expertise and not one single time has she not been available to help. You can't go wrong here, thankfully customer service is alive and thriving at Lotioncrafter.