Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Great service!! Exceptional packing!! A++
well, one more, but in spanish.... Jenny eres la mejor! cualquier duda, problema Jenny lo resuelve! y super mega rapido ademas! y tiene cosas imposibles de encontrar en Mexico, entonces por este segundo pedido te digo muchas muchas gracias! y cada vez que haya alguien que vaya a usa, creo que estare de vuelta por aqui!
pauline charpentier, (apimexica)
Great info provided on website, great quality materials, & great customer service! Thank you!!
Rachel , (Valchemy Lab Perfume)
One of the very best! Exceptional customer service, shipping of all the suppliers I use. Thanks so much for your hard work!