We've had a ferry breakdown at the Orcas Island dock today (Monday) and this has affected the ability for UPS shipments to leave the island in time to make the connection with UPS departures on the mainland. Expect a ONE day delay on UPS shipments departing Lotioncrafter today. This is an unavoidable delay outside the UPS system. We will update later today.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Just received my second order from you yesterday. Your service is FAST and the variety and quality of the products you offer are outstanding. The INCI ingredient listing is very helpful.
By the way thanks for the gift.
Your store has everything,
quality, price, fast & honest service!
I am always pleased with everything you have done, very reliable source for my business!
Thank you very much!
Really surprised at how quickly my order was processed. Arrived, shipping coast-to-coast in just a couple of days. Kudos to a great business.
Jo Ann, (Palm Beach Soaps)
Many thanks once again...received my second order and the Shea Nilotica was superb !!! Like beautiful , light , whipped butter...and the thank you gift enclosed with my order was really appreciated...you make me feel special , Jenny !