Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
i am so happy to have found this site...i am into healthy hair care, and couldnt afford other sites products. i ordered the shea nilotica, and i am impressed. it was so smooth and creamy, not gritty like other shea butters i've used...wonderful site, and great prices...im recommending this site to all my friends...u have gotten yourself a lifetime customer...
I received my certified organic refined Shea butter today and was extremely pleased. I must say that it is the BEST refined butter I have ever used. The texture is creamy and the feel is like silk, absolutely no odor and the feel of your skin is so soft and smooth. It's truly a nourishment. I'm almost speechless on the great quality of this product. I'm ordering 15 more pounds and sure to be back for more. Thank you Lotioncrafter for providing such an amazing product, you have a customer for life.
Shalice John, (Skin Commandments)
I would just like to say a big THANKYOU to all Lotioncrafter staff!! My orders always arrive well packaged ,quickly and in good repair. The products are the best there is ! The service is great the shipping is fairly priced and any questions are always answered quickly. What more could anyone ask for ? GREAT place to shop for hard to find items ..Thank you !!
Lotioncrafter has been and continues to be one of the most efficiently run and dependable soap and lotion ingredient companies I purchase from. Even shipping from Washington State to Texas, I know my order will be processed promptly and correctly and will arrive within a week of being placed (many times within a couple of days!). Kudos to Jenny and her staff! Caroline Lawson, TLC Farms, Franklin, TX