The Heartbleed OpenSSL vulnerability is not an issue here at Lotioncrafter. Our server runs CentOS 5 and is not subject to the Heartbleed vulnerability. Your data is safe with us!
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Thank you Jen for a quickly processed, thoughtfully packaged order.
I am having a ball formulating. I love the wide range of products and great information on your site.
Thank you for the extra goodies you tucked in. Now I know what I was missing and plan to add a few more tools!
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
I am new to lotion making and was having a hard time figuring out how to use Liquid Germall Plus at the right percentages. I called Jen and she gave me the most informative answer to my question that I've ever received from a company like this. I am very pleased with Lotioncrafter and I will definitely be a return customer.
JaLeigha Williams, (I Am Lov'leigh)