Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
WOW. OUtstanding service.
this was my first order and i am amazed at how quick it went from ordering to processing to delivery to me.
My order was processed and shipped within just a few hours. I ordered early afternoon 12/16/2011 Friday and it was at my door before noon 12/19/2011 monday before noon. (i paid regular shipping) i have ordered my supplies from other companies and have not been so impressed. i will be ordering here from now on. thanks
I am new to lotion making and was having a hard time figuring out how to use Liquid Germall Plus at the right percentages. I called Jen and she gave me the most informative answer to my question that I've ever received from a company like this. I am very pleased with Lotioncrafter and I will definitely be a return customer.
JaLeigha Williams, (I Am Lov'leigh)
So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!
I am so impressed my Lotion Crafters turn around for shipping orders, it's excellent. Everything is always safely packaged in a way that's easy to store. This is the type of supplier small businesses need.
Thanks also for the pipettes.
This is a company that takes its business seriously. I had a question about a raw material that I was unfamiliar with and Jen addressed the issue with courtesy, efficiency, and expertise. I have been impressed enough to confidently buy any product offered knowing that they have already addressed any issues a consumer might have. Lotioncrafter is to be the first site I search for desired materials. Thank you, Jen.