We experienced a crash of our User Table in the cart last night which prevented users from signing into their accounts. This has now been repaired.
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
This is only the third time that I've ordered from Lotioncrafter; but each time, I have been absolutely shocked at how quickly my order has been processed and shipped. The quality of the ingredients I have received are unmatched by any other company, the prices are extremely reasonable, and the customer service is quite obviously above and beyond my expectations. Thank you, Jen! I'm so glad to have found Lotioncrafter...
I order from the UK and can't say what a pleasure it is to buy from you. It's wonderful to have such a good choice of products to choose from too. :-) My parcel always arrives properly processed and well packed. Although I sometimes wait a while for it due to customs - it's always well worth the wait!
Thank you for such an excellent service!
The Shea Nilotica is awesome! Thanks for the sample... that sold me. You have been so helpful and I get so much great information from your site. Your formulary has prompted me to try a few new things. Love it! I'm a new customer but have already referred several people to you. Don't change a thing! I'm counting on you! lol
Karin Vinci, (Balance of Nature Bath & Body)
The best customer service I have ever seen! Excellent quality and very good prices!Thank you Jenny it is pleasure to do business with you! You make your client feels special.