Monday, February 15th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 16th.
As an owner of a small cosmetics company, I order supplies nearly every day. Lotioncrafter is MY FAVORITE place to do business! Their prices and selection are excellent, they always answer my questions quickly and kindly, their shipment-time is FAST, and everything is packed beautifully.
They really do care about their customers' needs.
I would highly recommend Lotioncrafter to any size business or anyone interested in making cosmetics! If you're just starting out, don't be scared! Lotioncrafter is on your side!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
Hands down the best tube company I have found. SO grateful for your fast shipping and fantastic customer service. All of my orders have shipped same day, and that is VERY very exciting and very much appreciated. You guys work hard and it shows!
I love this company.Not only do they have a great selection, great prices and very reasonable and fast shipping. They gave me a price adjustment that I don't even know I had coming ! Not only did they adjust the price of the item, but they adjusted the shipping charges as well, AFTER I had already received the product ! If lotioncrafter had soaping supplies, I wouldn't go anywhere else. This company has Integrity. Love lotioncrafters !
Margaret Sperandeo, (Savin Rock Soaps)