Lotioncrafter offices and warehouse will be closed at Noon Pacific time on Wednesday and we'll be closed on Thursday and Friday, November 27 & 28 for the Thanksgiving holiday. UPS shipping closes at 9:30AM on Wednesday and Mail shipping will end at 11:45AM. Happy Thanksgiving!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
What a pleasant surprise to work with a company that ALWAYS deliver on-time or early, exactly what I ordered, and responds to questions as soon as I ask! I am very pleased with my interactions with Lotioncrafters!
Xanthan gum soft is just simply amazing for skin care, no slimy feel even at high concentrated use.
I have thrown out some of the ones I have acquired in the past.
I just received my first order and am very pleased. The prices were great, the items I ordered were excellent and the delivery time was outstanding.
I messed up my shipping instructions when I ordered so I emailed right away and they corrected it for me right away - service like this is becoming unheard of - keep up the great work!!
This company is a breath of fresh air! The product quality is excellent, and the customer service is even better. The product descriptions are so thorough that I come here to research new ingredients before I decide to purchase. I'm very thankful and happy to have found this site and will purchase again very soon.