Equipment - Lab & Testing
Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Just received my second order from you yesterday. Your service is FAST and the variety and quality of the products you offer are outstanding. The INCI ingredient listing is very helpful.
By the way thanks for the gift.
WOW. OUtstanding service.
this was my first order and i am amazed at how quick it went from ordering to processing to delivery to me.
My order was processed and shipped within just a few hours. I ordered early afternoon 12/16/2011 Friday and it was at my door before noon 12/19/2011 monday before noon. (i paid regular shipping) i have ordered my supplies from other companies and have not been so impressed. i will be ordering here from now on. thanks
i can not get enough of lotion crafter! prices are OUTSTANDING and the delivery, always takes 5-7 working days to australia! this company is the best!
Thank you for your patience Jenny !
The products were in order and beautifully packed . The Rosehip oil turned out to be the bonus ingredient ...beautiful, aromatic and so , so light ! Thank you for your excellent products and for making it so easy for a newbie like me.