Equipment - Lab & Testing
UPS is reporting severe winter weather is impacting service in areas of the Southeast, Mid-Atlantic, and Midwest, including locations in Arkansas, the District of Columbia, Kentucky, Maryland, North Carolina, Ohio, Tennessee, Virginia, and West Virginia. There will be no pickups or deliveries today in the affected areas. So, while we are shipping as usual, packages in route to you for delivery today or over the next few days could be delayed. Mail in these areas may also be affected.
I received my certified organic refined Shea butter today and was extremely pleased. I must say that it is the BEST refined butter I have ever used. The texture is creamy and the feel is like silk, absolutely no odor and the feel of your skin is so soft and smooth. It's truly a nourishment. I'm almost speechless on the great quality of this product. I'm ordering 15 more pounds and sure to be back for more. Thank you Lotioncrafter for providing such an amazing product, you have a customer for life.
Shalice John, (Skin Commandments)
I just received my first order and am very pleased. The prices were great, the items I ordered were excellent and the delivery time was outstanding.
I messed up my shipping instructions when I ordered so I emailed right away and they corrected it for me right away - service like this is becoming unheard of - keep up the great work!!
I can't say enough about Lotion Crafter - not only is their shipping and turn around time AMAZING - their customer service is out of this world. Any questions - they are there for you with friendly knowledgeable answers! Thank you so much for all your hard work!
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.
Super customer service. I have a vision of these these guys constantly clicking the refresh on their computers while wearing running shoes. I consistently get orders shipped the same day! Never any mistakes, and they always read and respond to the special instructions.Really informative website as well.