Monday, February 15th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 16th.
I just wanted to say thank you to Jen for the fantastic customer service, and for saving me $$$ on my shipping. My order was placed May 6 and it arrived at my door this morning May 12 !!! Thank you so much
I just received my first order & am very impressed! The packaging is amazing, products look fantastic and the shipping was very fast! What great customer service! I will order again; Thank you!
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.
I am a newbie at lotion malling and really appreciate the information provided by Lotioncrafters. I purchased Lotion Making 101 and Jenny was kind enough to make sure I got the ebook without having to use my ancient desktop. I highly recommend the book. It makes the process and ingredient possibilities very clear. And the quick shipping is fabulous. Again, thank you.
When running a small business cost is a very big deal. So far no one can match Lotioncrafter's prices, the 2nd most important thing is speed of shipping, I still can get over just how fast I get my orders. They have a life time customer here in Chicago..