Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
I just started buying from LotionCrafter's, I am so elated that I found them. They have excellent quality products at very reasonable costs and able to buy in small quantities if needed without a minimum. Most of all is the wealth of information that they have with each product. I have been looking for a supplier like this for years. Glad to have found you.
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
I love Lotioncrafter products. I just ordered the Shea Nilotica Butter for the first time and it is smooth, creamy and amazing. Great for my products! Delivery was quick and I received some extras. I will be ordering more soon. Thank you Lotioncrafter!
Sandy Bouie, (The Honey Pot)