Equipment - Mixing & Measuring
Lotioncrafter offices and warehouse will be closed on Thursday and Friday, November 28 & 29 for the Thanksgiving holiday We will reopen on Monday, December 2nd. Orders placed while we are closed will be processed in the order received on Monday when we reopen. Happy Thanksgiving!
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
I'm exploring making lotions, creams, & balms to add to my line of CP soaps. Lotioncrafter is the best! Nice selection of ingredients and tools, very good prices, smaller quantities available for my test batches, excellent service. And love the customer reward points too!
I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.