Equipment - Mixing & Measuring
We experienced a crash of our User Table in the cart last night which prevented users from signing into their accounts. This has now been repaired.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Jen, you have bailed me out a bunch of times because you are so close:).
I never hesitate to tell anyone about Lotioncrafter for lotion formulating and other specialty items.
Your helpful nature and willingness to share knowledge makes you a hands on, person I turn to for my really tough formulating questions.
Thanks for being there Jen!
Dianne (aka: Bubunza)
Great Service! I recently placed my second order with you and I was really amazed at the speedy delivery and the professional customer service with processing my order. Will definitely order again! Thank You!
Julie B, (Safiya Botanicals)
One of the very best! Exceptional customer service, shipping of all the suppliers I use. Thanks so much for your hard work!
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.