Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
First time ordered on 10th October, 2011 and am just loving the information sent on tracking my order from USA to Australia.. well done
Colleen Hagarty, (Jordella)
These guys work in timely manner for sure. After I placed my order on Internet they called me in about 15 min because they had some questing about my address. They also made sure that the method of shipment would meet my needs. The little dish that I got was chipped - they sent me the replacement in no time. I haven't yet made any lotions from the ingredients I've got. I will and I'll tell you my opinion soon! Olga
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
We received our order today. Thank you also for answering our questions quickly.
Loves from Turkey.
One of the very best! Exceptional customer service, shipping of all the suppliers I use. Thanks so much for your hard work!