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Customer Testimonials
 
Lotioncrafter gets orders out fast and uses flat rate boxes to keep shipping costs as economical as possible. They also sell good products and helpful books!!!

Laura M

Added Mar 21, 2013

The best customer service I have ever seen! Excellent quality and very good prices!Thank you Jenny it is pleasure to do business with you! You make your client feels special.
Marusya


Marusya

Added Mar 20, 2013

Thank you for helping my business grow with quality organic products and outstanding peptides. The results are amazing! Thank you Jen for the pipettes included in this order- it's these small things that make purchasing even more amazing! I'm looking forward to another order again soon!

Kate
(PureRadiance.ca)


Added Mar 16, 2013

Great info provided on website, great quality materials, & great customer service! Thank you!!

Rachel
(Valchemy Lab Perfume)


Added Mar 9, 2013

This company is a breath of fresh air! The product quality is excellent, and the customer service is even better. The product descriptions are so thorough that I come here to research new ingredients before I decide to purchase. I'm very thankful and happy to have found this site and will purchase again very soon.

Saleemah O.

Added Mar 5, 2013

I am always delighted with the speed, efficiency and quality of your products. And a special thank you for emailing me a formular I was looking for.
You are a truly professional company!

Sharon


Sharon Snir

Added Feb 26, 2013

Hands down the best tube company I have found. SO grateful for your fast shipping and fantastic customer service. All of my orders have shipped same day, and that is VERY very exciting and very much appreciated. You guys work hard and it shows!

rachel
(Orange Thyme)


Added Feb 13, 2013

Just recieved my lotioncrafters delivery of Lactic Acid. It came very quick in the mail. Cant wait to get some more products from this site..Thanks so Much for the quick delivery

diaryofMsNicole

Added Feb 10, 2013

So happy with my order, thank you for the gift. Fast shipping to Canada. great price! and very honest. Can't wait to order again :D

mam

Added Feb 8, 2013

Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.

Heela

Added Feb 5, 2013

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News
10-12-2014
It's Columbus Day on Monday (Sunday, actually, but observed on Monday). A Federal holiday, post offices will be closed. Lotioncrafter's office will be closed on Monday. We will resume shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!

Previous news

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Our Customers Say...
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
JO
JO

I have never been so moved to show appreciation as i am right now. i can't believe my order was so speedy; and with just the standard shipping too! i received it within 5d on the dot to Canada using USPS.

And if the service wasn't enough i must say i am completely in love with everything i ordered. I couldn't imagine the Shea Nilotica being much different from the standard shea you can get everywhere else but it's like night and day! i can't even look at my remaining shea anymore because it pales in comparison. the Shea Nilotica is so silky, never gets clumpy or grainy and goes on so smooth it felt like a spa treatment. My other favourite is the SheaAloe which at first seemed like a miss; i was expecting a thicker, more creamy feel but it's quite thin. What surprises me about it though is that even though it does not go on thick, it is incredibly incredibly moisturizing and is very readily absorbed into my thick african hair.

i'll be ordering more of the Shea Nilotica (the 5gallon bucket this time) and likely some product continers as well. Thank you once again for being awesome.
Nzeee

I'm really impressed with your speed in packaging and shipping my order. I got a ship-confirmed email within 2 hours of ordering and received the order the next day! Other vendors I patronized days earlier did not ship my order for several days and their shipping charges were so high too. Thanks!
B.

I'm exploring making lotions, creams, & balms to add to my line of CP soaps. Lotioncrafter is the best! Nice selection of ingredients and tools, very good prices, smaller quantities available for my test batches, excellent service. And love the customer reward points too!
Eileen

I have been ordering from LC for a few months now and I am very pleased with the products. I was especially looking for a good preservative and Optiphen Plus has not disappointed me. I just stared a small lotion business and the preservative is great. I have had no problem. My second go to is the LC E-wax NF, this is a great emulsifier. This has not disappointed me yet. No separation at all in my lotions. Thanks for taking the guess work out of using the correct combination of emulsifiers. I will definitely a repeat customer.
Thanks for helping me in my start up small business. I LOOK FORWARD TO GROWING MY SMALL BUSINESS WITH LC
Wanda, (Maria's Natural Lotion)

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