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Customer Testimonials
 
Truly outstanding customer service and products! Orders are always packed meticulously well, and Lotioncrafter can be counted on to ship with lightning speed each and every time.

Karen Rysavy
(Re-Dew Body Products)


Added Jun 2, 2015

All I have to say is CUSTOMER SERVICE!!! I have been using Lotioncrafter for the last 6 years. The support and products that they offer is paralleled to none. I owe these guys so much for all their help in making my business so successful. And, just when you thought it could not get any better, I just received a 180.00 discount on my order because of their point system. Keep up the great work, Jen and all the others. I could not do this without you guys!!!!

Goddess


Dayle Breault-Hagag
(Goddess of Skin)


Added May 27, 2015

Unbelievably fast shipment. Received items so quickly I was shocked. Items packed well.

Kimberly

Added May 18, 2015

Excellent company,
quality products and service.
You want quality for your formulations you will have to pay for it . No short cuts...no ebay diluted trash.

I am a Pharmacist,trust me.

regards


Sunil Patel Rph
(Sky Drug Inc)


Added May 16, 2015

I love Lotioncrafter!! I have been doing business with them for about 5 years. There customer service is always impeccable and professional. Their shipping is always super fast, they are an outstanding supplier! And, their rewards program is the best out there! Thank you so much for such great customer service!!!!

Bonnie Gow
(Bon Logic Corporation)


Added May 11, 2015

I have a tendency to gush and rave, but it's always sincere. That being said, this company defies description. They are beyond awesome, beyond amazing, beyond EVERYTHING! They are the PERFECT business model!!! All of the glowing reviews here are well deserved. Keep on keeping on you guys....you ROCK! you RULE!!!
P.S: Thanks so very much for the measuring tools. What a truly awesome, practical and THOUGHTFUL gift! Thanks tons again!!!!


Nita

Added Apr 3, 2015

Absolute lightening fast shipping and stellar customer service! This is one company I can always depend on when receiving those last minute order request.

Javier Moreno
(BioKorium)


Added Apr 3, 2015

Wow, I can't say enough about my experiences with this company.
I have been happy with everything I've ordered and their pricing is very competitive but it is the customer service that sets Lotioncrafter apart from other companies.
Orders are processed and shipped quicker than any other company I've ordered from & each time I've received a refund for lower shipping costs before I even noticed!
Any questions I've had were answered right away & even received a phone call to explain things more personally.
Thank you so much for the great work!


Lisa

Added Apr 1, 2015

I've ordered from Lotioncrafters twice and I have to say, I am impressed at how fast they get your product out to you. As long as they continue to give this type of service, I will continue to be a loyal customer.

Thanks a bunch LC!!!


Jen

Added Mar 13, 2015

My products are always packaged well and arrive very quickly! Nice products too.

SunnyD

Added Mar 11, 2015

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News
06-24-2016
Friday, June 24, 2016, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays. UPS is working to move shipments to their final destinations as quickly as possible. You can track shipment progress on ups.com.

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Our Customers Say...
Not only does Lotion Crafter stock nearly everything I need (and good quality ingredients at that) they are conscientious and helpful with shipping arrangements.
Thanks so much and keep up the good work!
Caren Burmeister, (Second Nature)

First time ordered on 10th October, 2011 and am just loving the information sent on tracking my order from USA to Australia.. well done
Colleen Hagarty, (Jordella)

Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
tiffany, (performancecolors)

I purchase a 5LBS bucket of Shea Nilotica from Lotion Crafter (my first time ever purchasing off this site). The creamy, buttery, light yellow color of it is amazing!!!! It is super soft, light scented, and looks like vanilla ice cream. I am VERY happy with my purchase,and will certainly purchase again. I use by itself on my skin and mix in my whipped body butters. It isn't grainy at all. 5 STARS!!
Charmaine Pitt, (SuriiShae Naturals)

Lotioncrafter is the best of the best! Everything we have ordered has been top notch.. very high quality. My wife and I will never purchase from anywhere else. The products always ship fast and Jenny is helpful and knowledgeable.
Eli

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