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Customer Testimonials
 
Just wanted to say "Thank You" your customer service ROCKS IT!. I ordered a few things, and they were delivered two days later they shipped the day I placed my order. Then today I get a notification that you gave me a credit for postage. WOW, really? That never happens. Thank you for such integrity and excellent customer service.

Regards,
Deb


Deborah Eddie

Added May 24, 2016

I just wanted to say that from my very first time ordering from lotioncrafter in 2014 & now 2016 this company has been consistently amazing. I have never had an issue with anything at all. Every order is shipped promptly (without paying ridiculous fee) ingredient information is readily available (not hidden), quality is unquestionable, and should you need to contact someone you will get a response immediately ...only thing I could cry about is I wish they carried serecite, pigments, sci, smc taurate, ... etc so I could only order from them...which is unreasonable on my part. Truly a reputable high quality supplier

Tracey

Added May 9, 2016

I love your products, great customer service. I have ordered multiple time and always been happy.

Gisela DiCarlo
(The Beauty Group)


Added Apr 26, 2016

Lotioncrafter is an amazing company that offers a wide array of anti-aging products that my company cannot be without. Their prices are reasonable and fair. I will continue to buy from them for their unprecedented customer service and speedy shipping. I know i can buy with confidence knowing that I am receiving a high quality product in a short amount of time. I highly recommend Lotioncrafter for all your anti-aging needs and concerns! Thank you Lotioncrafter. you have changed the way my company looks at skin care :)

Eric
(Forever Young Advanced Cosmetics)


Added Mar 18, 2016

This company is amazing I have only had two orders and their customer service is the most professional I have encountered! I'm very satisfied

marites magpantay
(Beautyevolved)


Added Mar 17, 2016

Out of all online services that I have used before "Lotioncrafters" is the fastest!! I put my order in and an hour later my stuff was ready for shipment. So impressive :-) For me and my DIY lotions and potions I'll only use Lotioncrafters. I'm very happy with the products I received.

Tatjana Hatten

Added Mar 8, 2016

Lotion crafter is SO amazing!! They have everything you could ever need for making body products. I seriously have spent hours on this website reading through all the descriptions of the products. And their customer service is honestly the best I've ever encountered. They are so nice and quick to help! I was also amazed at how quickly my order got to me. So bottom line: they rock!

Fionna

Added Mar 2, 2016

When running a small business cost is a very big deal. So far no one can match Lotioncrafter's prices, the 2nd most important thing is speed of shipping, I still can get over just how fast I get my orders. They have a life time customer here in Chicago..

Angel Mason
(AKM Holistic)


Added Feb 17, 2016

This is the third time I have ordered from LotionCrafter, and I am SO impressed! My orders are always sent out so quickly, (all have been same day) and arrive so quick as well! Not only do I love the products I receive, but the service is outstanding and keeps me coming back for more.
I am so happy to have found a company that truly cares about their customers and business. Thank You LotionCrafter! :)


Kayla

Added Feb 9, 2016

I received my package today! Thank you, Jenny, for helping me troubleshoot my problem yesterday. I am very happy with my sample products and I will be placing a larger order today with Lotioncrafter. You have a loyal customer in me now. Thank you. :)

Farheen

Added Jan 27, 2016

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News
07-19-2017
There has been a breakdown of one of the major ferries that service Orcas Island. The necessary repairs have meant that our Ferry Service is operating on an Emergency Schedule as of Monday, July 17th. This means that our inbound and outbound shipping are affected. The delays the ferry service is experiencing are impacting UPS and the US Post Office shipping, resulting in 1 day additional transit times on all shipments. These service delays are beyond the control of UPS or the Post Office and they will not honor any guarantees re late delivery as a result of this breakdown. We are doing our best to ship your orders as quickly as they are received to insure the least disruption possible. We appreciate your understanding!

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Our Customers Say...
I love your new site - I thought I had gone to the wrong supplier :) Love your products and the information that you provide - keep up the great work!
Elynn

I'm completely impressed with not only your selection and prices, but the formulas to help you create the best personal care products. This is the best company I've EVER ordered products from!! I wish us a long and continued business relationship for years to come!!! Thanks!!!
Alexx Daye-Alberson

I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy
Nancy Babbs, (Bellevue Organics)

Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
tiffany, (performancecolors)

Thanks for your great/fast service and quality products
pat bortolin

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