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Customer Testimonials
 
I love Lotioncrafter!! I have been doing business with them for about 5 years. There customer service is always impeccable and professional. Their shipping is always super fast, they are an outstanding supplier! And, their rewards program is the best out there! Thank you so much for such great customer service!!!!

Bonnie Gow
(Bon Logic Corporation)


Added May 11, 2015

I have a tendency to gush and rave, but it's always sincere. That being said, this company defies description. They are beyond awesome, beyond amazing, beyond EVERYTHING! They are the PERFECT business model!!! All of the glowing reviews here are well deserved. Keep on keeping on you guys....you ROCK! you RULE!!!
P.S: Thanks so very much for the measuring tools. What a truly awesome, practical and THOUGHTFUL gift! Thanks tons again!!!!


Nita

Added Apr 3, 2015

Absolute lightening fast shipping and stellar customer service! This is one company I can always depend on when receiving those last minute order request.

Javier Moreno
(BioKorium)


Added Apr 3, 2015

Wow, I can't say enough about my experiences with this company.
I have been happy with everything I've ordered and their pricing is very competitive but it is the customer service that sets Lotioncrafter apart from other companies.
Orders are processed and shipped quicker than any other company I've ordered from & each time I've received a refund for lower shipping costs before I even noticed!
Any questions I've had were answered right away & even received a phone call to explain things more personally.
Thank you so much for the great work!


Lisa

Added Apr 1, 2015

I've ordered from Lotioncrafters twice and I have to say, I am impressed at how fast they get your product out to you. As long as they continue to give this type of service, I will continue to be a loyal customer.

Thanks a bunch LC!!!


Jen

Added Mar 13, 2015

My products are always packaged well and arrive very quickly! Nice products too.

SunnyD

Added Mar 11, 2015

Super customer service. I have a vision of these these guys constantly clicking the refresh on their computers while wearing running shoes. I consistently get orders shipped the same day! Never any mistakes, and they always read and respond to the special instructions.Really informative website as well.

George Tindall

Added Feb 18, 2015

One of the best companies to order from. Great customer service and quick shipping. What more could you ask for?

Mike M

Added Feb 8, 2015

Absolutely the best supplier of raw ingredients all around; not least because of the exceptional customer service and freely-shared knowledge of the owner, Jen. She was obviously born to do this, and I'm thankful for that pretty much every time I place and order or contact her with a question (frequently, in other words). Great, informative website too, and competitive prices. This is always the first site I visit when ordering.

Kirsten
(Virga Botanicals)


Added Feb 5, 2015

I just want to say that I LOVE Lotioncrafter!!! Their shipping is AWESOME!!! I always use the postal service quick delivery service but I always get it delivered in record time! I placed an order on a Tuesday and received it on Thursday!!!! OUTSTANDING!!!! You guys rock!!!

Denise Miller

Added Jan 22, 2015

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News
02-11-2016
Monday, February 15th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 16th.

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Our Customers Say...
One of the very best! Exceptional customer service, shipping of all the suppliers I use. Thanks so much for your hard work!
Linda Gutschke-Knight

A great experience. Prompt service, delivery in 2 days, box carefully packed with a thank you item, and when shipping costs turned out to be less than estimated, a partial refund. Email communication throughout the transaction really makes this company exceptional... Will definitely recommend to others. Thanks so much!
Mary Feuer

I have been a client for a few years now and during this period I have had a chance to use many suppliers. I can state emphatically that no other company comes close to servicing our needs or is as responsive to our requests as Lotioncrafter.
Kudos to Jen and her team
Reid
Reid Barnett

I love you guys!!! I read about a lot of cutting edge skin care ingredients and whenever I put in my search engine to look for them, you always have them in stock!!! So, I can always count on your company to have the latest and greatest. Thank you, thank you, thank you!!!
Denise Miller

I have known Jennifer for many years and she has never steered me wrong. Often when experimenting to find the right product for my eyes I have had to rely on her expertise and not one single time has she not been available to help. You can't go wrong here, thankfully customer service is alive and thriving at Lotioncrafter.
Suzy K.

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