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Customer Testimonials
 
Super customer service. I have a vision of these these guys constantly clicking the refresh on their computers while wearing running shoes. I consistently get orders shipped the same day! Never any mistakes, and they always read and respond to the special instructions.Really informative website as well.

George Tindall

Added Feb 18, 2015

One of the best companies to order from. Great customer service and quick shipping. What more could you ask for?

Mike M

Added Feb 8, 2015

Absolutely the best supplier of raw ingredients all around; not least because of the exceptional customer service and freely-shared knowledge of the owner, Jen. She was obviously born to do this, and I'm thankful for that pretty much every time I place and order or contact her with a question (frequently, in other words). Great, informative website too, and competitive prices. This is always the first site I visit when ordering.

Kirsten
(Virga Botanicals)


Added Feb 5, 2015

I just want to say that I LOVE Lotioncrafter!!! Their shipping is AWESOME!!! I always use the postal service quick delivery service but I always get it delivered in record time! I placed an order on a Tuesday and received it on Thursday!!!! OUTSTANDING!!!! You guys rock!!!

Denise Miller

Added Jan 22, 2015

I discover this site a year ago and started making my own creams. my face never felt better. All my age spots and wrinkles are gone and I look 10 years younger. Products really work

maryam

Added Jan 21, 2015

I turned a bright shade of chartreuse, not merely light pink when I received what I ordered. The gifts I received, to make my concocting more pleasurable, were quite a surprise & a delight. I have NEVER received anything free from ANY other skin stuff supplier, even from that big one, the one who name rhymes with Sinew Bidirections!!
I highly recommend this company for our skin concocting needs.


Margaret

Added Jan 14, 2015

I love this company.Not only do they have a great selection, great prices and very reasonable and fast shipping. They gave me a price adjustment that I don't even know I had coming ! Not only did they adjust the price of the item, but they adjusted the shipping charges as well, AFTER I had already received the product ! If lotioncrafter had soaping supplies, I wouldn't go anywhere else. This company has Integrity. Love lotioncrafters !

Margaret Sperandeo
(Savin Rock Soaps)


Added Jan 13, 2015

So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!

Carole Vickers
Langley, B.C.


Carole

Added Oct 29, 2014

Thank you Lotion Crafter. I am very pleased with my order, got it in two days, very well packed. And thank you very much for my gift I really need it.
THanks a bunch....


Clara Madrid
(Paucal Cosmetics)


Added Oct 23, 2014

Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!

Edmund
(Excel Creation Inc.)


Added Sep 25, 2014

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News
03-05-2015
Severe weather in Louisville, KY caused a significant disruption to operations at UPS's main hub in the United States. As a result, some UPS shipments may experience unavoidable delays.

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Our Customers Say...
I received my first order and was SO suprised to find your "thank you" gift enclosed.

You folks know your stuff. Yes, I really needed everything you sent in that "thank you" package.

It's those small thoughtful things and your fair-priced products that will keep me coming back for more. :-)

Jayne Morley

I just wanted to express how impressed I am with Lotioncrafters for working with me! I expressed in my order how urgent it was I needed my supplies and they sent my products the same day! These are real people understanding real people's needs - THANK YOU SO MUCH!
Sarah

I ordered some of the Shea Nilotica from LC and it's been sitting in my supply area for a few weeks because my household has been so busy. I am just now getting around to trying it for the 1st time and let me just say...WOW!! I am head over heels in LOOOVE with the Shea Nilotica. I've used other re-fined and unrefined she butters but this is by far superior. I can't believe how creamy it is and how satiny my skin feels. Right after I used a little I slathered some on my 3 yr old! Oh how happy I am that I ordered the 5 pound bag rather than just a sample size after I called Jen to inquire about it. LC rocks!
Kara Knox

Great Service! I recently placed my second order with you and I was really amazed at the speedy delivery and the professional customer service with processing my order. Will definitely order again! Thank You!
Julie B, (Safiya Botanicals)

How did I not know of your company?? I ordered in a panic on a Thursday because I had orders to fill for lotion & I was out of emulsifying wax & preservative. I was hoping for maybe a Monday delivery. The package was on my doorstep on Saturday...I live in Florida!! You rock! I just placed another order & you are now my "go to" website. Thank you for your excellent service.
Cindy Allen, (All Natural, Always)

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