So that our staff may enjoy the extended July 4th holiday with their family and friends, Lotioncrafter's offices will be closed on Monday, July 4th. We will reopen on Tuesday, July 5th. During this time, we will not be returning phone calls or email messages. Shipping will resume on Tuesday. Have a safe and Happy 4th of July!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
WOW. OUtstanding service.
this was my first order and i am amazed at how quick it went from ordering to processing to delivery to me.
My order was processed and shipped within just a few hours. I ordered early afternoon 12/16/2011 Friday and it was at my door before noon 12/19/2011 monday before noon. (i paid regular shipping) i have ordered my supplies from other companies and have not been so impressed. i will be ordering here from now on. thanks
I ordered some of the Shea Nilotica from LC and it's been sitting in my supply area for a few weeks because my household has been so busy. I am just now getting around to trying it for the 1st time and let me just say...WOW!! I am head over heels in LOOOVE with the Shea Nilotica. I've used other re-fined and unrefined she butters but this is by far superior. I can't believe how creamy it is and how satiny my skin feels. Right after I used a little I slathered some on my 3 yr old! Oh how happy I am that I ordered the 5 pound bag rather than just a sample size after I called Jen to inquire about it. LC rocks!
Amazing! I ordered my items a week ago and got the items delivered to the UK on time. I wish your website stock a wide range of facial peels. I am a customer for life because you make shopping online so easy. Keep up the good work. I love your ultra fine L-ascorbic acid and use it every day in my creams.