Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Lotioncrafter gets orders out fast and uses flat rate boxes to keep shipping costs as economical as possible. They also sell good products and helpful books!!!
I am so so pleased that my order arrived so fast.Thank you very much.
Doris Vienneau, (None)