It's Columbus Day on Monday (Sunday, actually, but observed on Monday). A Federal holiday, post offices will be closed. Lotioncrafter's office will be closed on Monday. We will resume shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Jen/Lotioncrafter continues to meet and exceed my expectations. I will be a customer for life! Not only do they provide consistently high quality and hard to find products they always deliver excellent service and ship quickly. They truly excel at what they do and I have never been disappointed.
cynthia, (esencia de san miguel)
I just wanted to express how impressed I am with Lotioncrafters for working with me! I expressed in my order how urgent it was I needed my supplies and they sent my products the same day! These are real people understanding real people's needs - THANK YOU SO MUCH!
Wow, quality products and SUPER FAST shipping! I ordered this on a Tuesday, and it was shipped THAT day. I received it just two days later. Just wonderful. Thank you so much!
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!
Edmund, (Excel Creation Inc.)