Lotioncrafter offices and warehouse will be closed on Thursday and Friday, November 28 & 29 for the Thanksgiving holiday We will reopen on Monday, December 2nd. Orders placed while we are closed will be processed in the order received on Monday when we reopen. Happy Thanksgiving!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
First time ordered on 10th October, 2011 and am just loving the information sent on tracking my order from USA to Australia.. well done
Colleen Hagarty, (Jordella)
Just wanted to thank you for the excellent service, packages where shipped very quickly and packed well. The service and refund on excess shipping convinced me that Lotioncrafter cares about its customers.
You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.
I would just like to say a big THANKYOU to all Lotioncrafter staff!! My orders always arrive well packaged ,quickly and in good repair. The products are the best there is ! The service is great the shipping is fairly priced and any questions are always answered quickly. What more could anyone ask for ? GREAT place to shop for hard to find items ..Thank you !!