We've had a ferry breakdown at the Orcas Island dock today (Monday) and this has affected the ability for UPS shipments to leave the island in time to make the connection with UPS departures on the mainland. Expect a ONE day delay on UPS shipments departing Lotioncrafter today. This is an unavoidable delay outside the UPS system. We will update later today.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
The shealoe butter is to die for. It is great on skin and very dry hair. I mixed a tablespoon of glycerin and honey quat in the shealoe butter. Pure perfection!! The moisture and sheen it gives is excellent. Also, the service is great. Received my items prompt and secure.
Ordered the argan oil several months ago. This product is amazing!..and I'm ordering more. I have below the shoulder relaxed hair thats fairly healthy so I didn't think I would see such a dramatic result. My hair texture is now more silky and stronger! Ordering is fast and easy, customer service is great!!! Can't thank you enough!
I love Lotioncrafter! The shipping is always fast and the description a very good written. Jen even considers my personal wish and ships me the cheapest way always.
The cocoa butter I got was absolutely fantastic! I have never used one like this before.
One of the very best! Exceptional customer service, shipping of all the suppliers I use. Thanks so much for your hard work!