Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
i can not get enough of lotion crafter! prices are OUTSTANDING and the delivery, always takes 5-7 working days to australia! this company is the best!
Man! I love this company!!!! The shipping is the fastest I've ever seen literally :-) this is my second time ordering and both times it only took 3 days and was processed and shipped the same day I order! I must say impressive!!!! And not only that you guys have the best unrefined Shea butter ever! So creamy and smells amazing! I cant be without, so here I am two weeks later ordering 4lbs of unrefined sweet smelling Shea & trying out the cocoa butter im sure it will be just as good. Please don't stop your amazing services!!!! Love this company, thank you from my whole family...
I've used Lotioncrafter on a number of occasions, and always found the products to be top quality and good value for money. Jen has always provided great support and helped me to straighten out problems with credit cards and delivery (I live outside the USA). I would recommend Lotioncrafter wholeheartedly to anyone seeking top quality cosmetic ingredients at affordable (and very competitive) prices. Thanks again Jen!
Greg Oxnard, (Oxnards)
I just wanted to say how much I love the service. Soon after placing my order I got an email confirmation that is was shipping. I received the right item and was pleased with it. I shop online all the time and this site has the fastest shipping and best customer service I've ever come across. No complaints. I'll definitely be ordering from this site again.
I love Lotioncrafter!! I have been doing business with them for about 5 years. There customer service is always impeccable and professional. Their shipping is always super fast, they are an outstanding supplier! And, their rewards program is the best out there! Thank you so much for such great customer service!!!!