Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
i am so happy to have found this site...i am into healthy hair care, and couldnt afford other sites products. i ordered the shea nilotica, and i am impressed. it was so smooth and creamy, not gritty like other shea butters i've used...wonderful site, and great prices...im recommending this site to all my friends...u have gotten yourself a lifetime customer...
The prices, the quality and the service- an outstanding company in all aspects. Very impressive, I'm delighted that I found LotionCrafter.
We received our order today. Thank you also for answering our questions quickly.
Loves from Turkey.