Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
I affectionately refer to Jennifer as "Jenny on the block" even though I am located in Denver. Her service is excellent and I have found no other web-based supplier that takes such great pride in ensuring that you have the highest quality products and most complete technical information available. Jenny, you ROCK!!!
Cynthia, (Just For You)
I absolutely LOVE the customer service and QUICK turnaround this company provides. The products are top-notch, and the prices are excellent. I can't say enough good things about Lotioncrafter!
Great service. This company shows high customer care and takes time to answer their customer requests. I am just starting in the DIY making of my own lotions and creams and I am so glad I ordered items from Lotioncrafter. I just placed my second order and can't wait to receive it... Thanks Lotioncrafter, you are great! Please keep it up, we need businesses like yours..:-))
A great experience. Prompt service, delivery in 2 days, box carefully packed with a thank you item, and when shipping costs turned out to be less than estimated, a partial refund. Email communication throughout the transaction really makes this company exceptional... Will definitely recommend to others. Thanks so much!
Lotioncrafter is absolutely my favorite supplier. They have one of the most extensive collections of ingredients around. And I have not found anyone else who can even come close to beating their prices or their quality! They also have great shipping. However much I figure shipping is going to cost for my order, it always comes to less than I thought. If I order on Monday night, I get the email telling me my order has shipped Tuesday at 10 am. The order then arrives at my door on Friday. Lotioncrafter orders arrive so much faster and cost less than other suppliers! Which is great for me, as it is so hard for me to wait for my orders to arrive. Lotioncrafter, you're a pleasure to do business with! I couldn't be more pleased with your service.