The Heartbleed OpenSSL vulnerability is not an issue here at Lotioncrafter. Our server runs CentOS 5 and is not subject to the Heartbleed vulnerability. Your data is safe with us!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
i can not get enough of lotion crafter! prices are OUTSTANDING and the delivery, always takes 5-7 working days to australia! this company is the best!
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
Love the customer service fast shipping. And the prices are amazing. It's great to be able to customize your own product and have a true understanding of the ingredients.