We experienced a crash of our User Table in the cart last night which prevented users from signing into their accounts. This has now been repaired.
I just wanted to say thank you to Jen for the fantastic customer service, and for saving me $$$ on my shipping. My order was placed May 6 and it arrived at my door this morning May 12 !!! Thank you so much
This is only the third time that I've ordered from Lotioncrafter; but each time, I have been absolutely shocked at how quickly my order has been processed and shipped. The quality of the ingredients I have received are unmatched by any other company, the prices are extremely reasonable, and the customer service is quite obviously above and beyond my expectations. Thank you, Jen! I'm so glad to have found Lotioncrafter...
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
Hands down the best tube company I have found. SO grateful for your fast shipping and fantastic customer service. All of my orders have shipped same day, and that is VERY very exciting and very much appreciated. You guys work hard and it shows!
I just wanted to say how impressed I am with your cocoa butter. It's less expensive than my other suppliers (when they can get it at all), and I love the way it's so convenient to measure out- no more cutting and getting it all over the place! I will certainly order from you from now on. Thank you!