We've had a ferry breakdown at the Orcas Island dock today (Monday) and this has affected the ability for UPS shipments to leave the island in time to make the connection with UPS departures on the mainland. Expect a ONE day delay on UPS shipments departing Lotioncrafter today. This is an unavoidable delay outside the UPS system. We will update later today.
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
Jenny thank you for being so prompt with shipping and so helpful with my questions. I still can not believe how fast my package arrived!
My order was packaged to the nth degree, EVERYTHING arrived in tact and extremely FAST! The Rose Hydrosol is DIVINE as is the Honey Powder. Great prices and fantastic stock.
Thank you so much. I will be returning for more goodies soon!
p.s. (how did you know I needed a stir stick and pipettes?) Lol. Thanks.
Lotioncrafter has been and continues to be one of the most efficiently run and dependable soap and lotion ingredient companies I purchase from. Even shipping from Washington State to Texas, I know my order will be processed promptly and correctly and will arrive within a week of being placed (many times within a couple of days!). Kudos to Jenny and her staff! Caroline Lawson, TLC Farms, Franklin, TX
I have been ordering from your company for some time now. I absolutely love the quality and prices of your products. Plus, you don't sacrifice on quality. I am very happy to count myself as one of your customers and I will be ordering from you for years to come. Thank you so much Lotioncrafter!!