Concurrent with our move to the cloud, we have changed our credit card processing to link you directly to Authorize.net, the credit card processor, to pay for your order. After your credit card is processed, you will be automatically returned to our site (just as you are with PayPal payments).
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
I affectionately refer to Jennifer as "Jenny on the block" even though I am located in Denver. Her service is excellent and I have found no other web-based supplier that takes such great pride in ensuring that you have the highest quality products and most complete technical information available. Jenny, you ROCK!!!
Cynthia, (Just For You)
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
Thank you Lotion Crafter. I am very pleased with my order, got it in two days, very well packed. And thank you very much for my gift I really need it.
THanks a bunch....
Clara Madrid, (Paucal Cosmetics)
My products are always packaged well and arrive very quickly! Nice products too.