Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
Just wanted to say that my package arrived SO QUICKLY and I received an email confirmation once my order was received and once it was shipped. It was shipped the same day, by the way. I will recommend this company and I very impressed with the customer service.
I've placed two orders so far and am really impressed. You carry the high end products I am looking for at the best prices and your shipping is super fast. I'm definitely a loyal customer! Thanks!
I LOVE Lotioncrafter! First of all you have the ingredients that I need and information on all of those ingredients. Second of all, even though your facility is a LONG way from me in Texas, my order is processed and shipped so fast that I can get my things faster than I can get them from other companies that are much closer to me. I love the rectangular shaped bottles that are used for packaging the ingredients because that shape maximizes my limited storage space. Great quality and great service! Thank you!
Pat Tyson, (Pitterpat Skincare, LLC)