Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
I am impressed. I placed an order on Monday morning, by that afternoon I already had a UPS confirmation for pick up in my emailbox! Lotioncrafter not only offers the most amazing ingredients that makes any formulator's mouth water but it has fast shipping to boot. I am glad I discovered this company.
Incredibly fast !! I live in Thailand and my package arrived in less than a week.
I am new at making lotion and Jen has been so helpful and courteous with all my questions and the shipping time was incredibly fast! Thank you for all you do...your customer service is fantastic!
I got my products very fast and overall I am very satisfied with Lotioncrafter's service. I was surprised that they included extra measuring utensils in the box! I WILL be ordering from Lotioncrafter again.
I'm exploring making lotions, creams, & balms to add to my line of CP soaps. Lotioncrafter is the best! Nice selection of ingredients and tools, very good prices, smaller quantities available for my test batches, excellent service. And love the customer reward points too!