The Heartbleed OpenSSL vulnerability is not an issue here at Lotioncrafter. Our server runs CentOS 5 and is not subject to the Heartbleed vulnerability. Your data is safe with us!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
I received my certified organic refined Shea butter today and was extremely pleased. I must say that it is the BEST refined butter I have ever used. The texture is creamy and the feel is like silk, absolutely no odor and the feel of your skin is so soft and smooth. It's truly a nourishment. I'm almost speechless on the great quality of this product. I'm ordering 15 more pounds and sure to be back for more. Thank you Lotioncrafter for providing such an amazing product, you have a customer for life.
Shalice John, (Skin Commandments)
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Love the customer service fast shipping. And the prices are amazing. It's great to be able to customize your own product and have a true understanding of the ingredients.
Words cannot begin to express how impressed I am with this company! I have ordered from LC a number of times and the service has always been exceptional. Orders are processed quickly and the shipping is fast....just can't get any better than this!