We experienced a crash of our User Table in the cart last night which prevented users from signing into their accounts. This has now been repaired.
I just wanted to say, how happy, I am with my first order from Lotioncrafter.
Once I placed my order, which was mid-morning, by that same afternoon I had a Tracking #...
My order reached me in record time..
Also everything came very nicely, and securely packaged..and the free items was a nice surprise..
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
Jen, I don't know how you do it- I order on Monday and my order is here on Wednesday, literally across the country! Your products are top notch,too.
I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.
I can't say enough about Lotion Crafter - not only is their shipping and turn around time AMAZING - their customer service is out of this world. Any questions - they are there for you with friendly knowledgeable answers! Thank you so much for all your hard work!