Lotioncrafter offices and warehouse will be closed on Thursday and Friday, November 27 & 28 for the Thanksgiving holiday. Please remember UPS and the Post Office will not be delivering on Thanksgiving day, so this will delay normal deliveries by one day!
Just got my order yesterday. You know, I was thinking, I just wanted to say thank you for such great service. I don't think I told you that before. So I wanted to tell you that. I love your products , and the service is great. Wish you were closer to me, but hey, it's worth it! LOL
Anyway THANK YOU!
I can't believe I didn't find you guys earlier. I have been making skin care for almost 20 years. It has almost been a challenge as a small manufacturer to buy small quantities of high quality skin care ingredients, and yet here you were just across Puget Sound.
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.
I have been a client for a few years now and during this period I have had a chance to use many suppliers. I can state emphatically that no other company comes close to servicing our needs or is as responsive to our requests as Lotioncrafter.
Kudos to Jen and her team