Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
I happened upon Lotioncrafter 3 years ago when my business became an idea. To this day I can't find better prices, variety or customer service. As my business becomes a reality I'll be sure to use Lotioncrafter as a source for my ingredients!
Evelyn Alexander, (15 melbourne)
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!
Edmund, (Excel Creation Inc.)
My products are always packaged well and arrive very quickly! Nice products too.
Absolute lightening fast shipping and stellar customer service! This is one company I can always depend on when receiving those last minute order request.
Fantastic service and products and fast delivery to Australia. Love this company. Will be using for my skincare products over and over.
julie witkowski, (Humane Beauty Pty Ltd)