We've had a ferry breakdown at the Orcas Island dock today (Monday) and this has affected the ability for UPS shipments to leave the island in time to make the connection with UPS departures on the mainland. Expect a ONE day delay on UPS shipments departing Lotioncrafter today. This is an unavoidable delay outside the UPS system. We will update later today.
I affectionately refer to Jennifer as "Jenny on the block" even though I am located in Denver. Her service is excellent and I have found no other web-based supplier that takes such great pride in ensuring that you have the highest quality products and most complete technical information available. Jenny, you ROCK!!!
Cynthia, (Just For You)
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
Thank you, thank you, thank you!
So fast and brilliant service!
I'm your fan!
Words cannot begin to express how impressed I am with this company! I have ordered from LC a number of times and the service has always been exceptional. Orders are processed quickly and the shipping is fast....just can't get any better than this!
I turned a bright shade of chartreuse, not merely light pink when I received what I ordered. The gifts I received, to make my concocting more pleasurable, were quite a surprise & a delight. I have NEVER received anything free from ANY other skin stuff supplier, even from that big one, the one who name rhymes with Sinew Bidirections!!
I highly recommend this company for our skin concocting needs.