Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
Just received my latest order from Lotioncrafter and am, as usual, thrilled with it. Lotioncrafter's products and service are so superior to any other vendor that I can't imagine ordering from anyone else. Thank you so very, very much!
My order came in record time..
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
This company is a breath of fresh air! The product quality is excellent, and the customer service is even better. The product descriptions are so thorough that I come here to research new ingredients before I decide to purchase. I'm very thankful and happy to have found this site and will purchase again very soon.
So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!