Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
I happened upon Lotioncrafter 3 years ago when my business became an idea. To this day I can't find better prices, variety or customer service. As my business becomes a reality I'll be sure to use Lotioncrafter as a source for my ingredients!
Evelyn Alexander, (15 melbourne)
I order from the UK and can't say what a pleasure it is to buy from you. It's wonderful to have such a good choice of products to choose from too. :-) My parcel always arrives properly processed and well packed. Although I sometimes wait a while for it due to customs - it's always well worth the wait!
Thank you for such an excellent service!
Jen, you have bailed me out a bunch of times because you are so close:).
I never hesitate to tell anyone about Lotioncrafter for lotion formulating and other specialty items.
Your helpful nature and willingness to share knowledge makes you a hands on, person I turn to for my really tough formulating questions.
Thanks for being there Jen!
Dianne (aka: Bubunza)
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.