Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
I just wanted to say thank you to Jen for the fantastic customer service, and for saving me $$$ on my shipping. My order was placed May 6 and it arrived at my door this morning May 12 !!! Thank you so much
Just received my second order from you yesterday. Your service is FAST and the variety and quality of the products you offer are outstanding. The INCI ingredient listing is very helpful.
By the way thanks for the gift.
This is only the third time that I've ordered from Lotioncrafter; but each time, I have been absolutely shocked at how quickly my order has been processed and shipped. The quality of the ingredients I have received are unmatched by any other company, the prices are extremely reasonable, and the customer service is quite obviously above and beyond my expectations. Thank you, Jen! I'm so glad to have found Lotioncrafter...
I love your new site - I thought I had gone to the wrong supplier :) Love your products and the information that you provide - keep up the great work!
I have to admit, the products are well packaged, but the adorableness of the little containers makes me go, "awwww," when I start to formulate.
All cute aside, I love LotionCrafter. I can get products here I have a hard time sourcing at rates I'm willing to pay. I don't want to buy huge amounts of anything when I'm making initial formulations. I want to use small amounts to decide if something should be in my line. I can go small, or huge and that makes me feel confident that I can source what I need in amounts I can purchase.
I can get silicones here I can't find anywhere else and I've made my own primer that's head and shoulders above anything else I've ever purchased for any amount of money.
I am in love and I have large orders planned over the next few months. Thank you.
Nancy Liedel, (Makeup by Nancy)