Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
I order from the UK and can't say what a pleasure it is to buy from you. It's wonderful to have such a good choice of products to choose from too. :-) My parcel always arrives properly processed and well packed. Although I sometimes wait a while for it due to customs - it's always well worth the wait!
Thank you for such an excellent service!
This is by far the most comprehensive and technologically advanced site I have visited. I am very impressed by your product availability and ease of using your website. Can't wait to receive my first order and look forward to working with you in the future.
Janet Fikany, (JanetLand Delectables)
I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Hello, I am from Malaysia. This is my third time here to buy raw materials, although each need to wait long times. But I liked the material purchased from here, its helping me make a lot product that I want. I will continue to buy, hoping to provide more recipe. I learned more products, thank you. [Lotioncrafter note: While we ship quickly, we have no control over the length of time it takes international shipments to be delivered once they leave our hands!]
june lim, (derwent beauty)