Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
I just wanted to say how much I am liking my new Borosilicate Beaker, 2000ml & the large wire whip.
The wire whip is the best quality wire whip I have ever had..
I now want them all..
Great service. This company shows high customer care and takes time to answer their customer requests. I am just starting in the DIY making of my own lotions and creams and I am so glad I ordered items from Lotioncrafter. I just placed my second order and can't wait to receive it... Thanks Lotioncrafter, you are great! Please keep it up, we need businesses like yours..:-))
I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.
Second order from LC. Experience with customer service, shipping and product quality are superb.
I did an extensive research on suppliers, and I have to say you can pretty much get everything from here.
I highly recommend this supplier to anyone and everyone.
Annabelle C Cohen, (N/A)