Hydrosols, Distillates & Essences
Monday, February 15th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 16th.
Hi, I have to say that i am very pleased with my order. Not only are they of good quality but they are reasonbly and affordably priced. I was so impressed with how fast i received my order, it was really quick, i was expecting to get my products in 4 days or so, but to my surprise i received it in 2 days. This was my first order and it won't be my last! I am a customer for life, thanks again for the great service and shipping.
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
Lotioncrafter has been and continues to be one of the most efficiently run and dependable soap and lotion ingredient companies I purchase from. Even shipping from Washington State to Texas, I know my order will be processed promptly and correctly and will arrive within a week of being placed (many times within a couple of days!). Kudos to Jenny and her staff! Caroline Lawson, TLC Farms, Franklin, TX
My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!
You folks hit the nail on the head every time. High quality products at reasonable prices and my order arrives within a day or two. I don't know how you do it but please keep up the great work. Thanks so much!