Hydrosols, Distillates & Essences
Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
I order from the UK and can't say what a pleasure it is to buy from you. It's wonderful to have such a good choice of products to choose from too. :-) My parcel always arrives properly processed and well packed. Although I sometimes wait a while for it due to customs - it's always well worth the wait!
Thank you for such an excellent service!
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
You guys are simply awesome! You should be so prideful in your business because the superior service you all provide keeps many of us DIYers, business owners and hobbyist so happy. Thank you.
Just recieved my lotioncrafters delivery of Lactic Acid. It came very quick in the mail. Cant wait to get some more products from this site..Thanks so Much for the quick delivery