Hydrosols, Distillates & Essences
Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
I'm really impressed with your speed in packaging and shipping my order. I got a ship-confirmed email within 2 hours of ordering and received the order the next day! Other vendors I patronized days earlier did not ship my order for several days and their shipping charges were so high too. Thanks!
I am so so pleased that my order arrived so fast.Thank you very much.
Doris Vienneau, (None)
I can't say enough about Lotion Crafter - not only is their shipping and turn around time AMAZING - their customer service is out of this world. Any questions - they are there for you with friendly knowledgeable answers! Thank you so much for all your hard work!
I just want to say that I LOVE Lotioncrafter!!! Their shipping is AWESOME!!! I always use the postal service quick delivery service but I always get it delivered in record time! I placed an order on a Tuesday and received it on Thursday!!!! OUTSTANDING!!!! You guys rock!!!