Lotioncrafter's office and warehouse will be closed on Monday, September 7th for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 8th.
My order was packaged to the nth degree, EVERYTHING arrived in tact and extremely FAST! The Rose Hydrosol is DIVINE as is the Honey Powder. Great prices and fantastic stock.
Thank you so much. I will be returning for more goodies soon!
p.s. (how did you know I needed a stir stick and pipettes?) Lol. Thanks.
You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Wow, I can't say enough about my experiences with this company.
I have been happy with everything I've ordered and their pricing is very competitive but it is the customer service that sets Lotioncrafter apart from other companies.
Orders are processed and shipped quicker than any other company I've ordered from & each time I've received a refund for lower shipping costs before I even noticed!
Any questions I've had were answered right away & even received a phone call to explain things more personally.
Thank you so much for the great work!
I have a tendency to gush and rave, but it's always sincere. That being said, this company defies description. They are beyond awesome, beyond amazing, beyond EVERYTHING! They are the PERFECT business model!!! All of the glowing reviews here are well deserved. Keep on keeping on you guys....you ROCK! you RULE!!!
P.S: Thanks so very much for the measuring tools. What a truly awesome, practical and THOUGHTFUL gift! Thanks tons again!!!!