Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
This is only the third time that I've ordered from Lotioncrafter; but each time, I have been absolutely shocked at how quickly my order has been processed and shipped. The quality of the ingredients I have received are unmatched by any other company, the prices are extremely reasonable, and the customer service is quite obviously above and beyond my expectations. Thank you, Jen! I'm so glad to have found Lotioncrafter...
I can't believe I didn't find you guys earlier. I have been making skin care for almost 20 years. It has almost been a challenge as a small manufacturer to buy small quantities of high quality skin care ingredients, and yet here you were just across Puget Sound.
I placed my order on Monday, July 12th and received the order on Wednesday, July 14th. I was really pleased with the quick arrival, the care that each item was packed with and the very nice and useful items Jenny sent with my order as a thank you.
So many thanks for your efficiency, kindness, and great products,
Jen, you have bailed me out a bunch of times because you are so close:).
I never hesitate to tell anyone about Lotioncrafter for lotion formulating and other specialty items.
Your helpful nature and willingness to share knowledge makes you a hands on, person I turn to for my really tough formulating questions.
Thanks for being there Jen!
Dianne (aka: Bubunza)
Lotioncrafter has gotten another customer for life. Their packaging is amazing and the shipping is exceptional. I ordered using USPS first class to Ottawa,ON. It got to me in 7 days (5 business days). That's what I call class!!!