We are seeing postal shipments delayed all over the country due to last weeks storms across much of the country. Please be patient while the postal backlog is sorted out. Remember, Priority Mail is not a guaranteed service, so the days you see listed on an order are the estimated days to reach you!
Just got my first order- in just 2 days- and I can't wait to use my new ingredients. Fantastic, fast service.
These guys work in timely manner for sure. After I placed my order on Internet they called me in about 15 min because they had some questing about my address. They also made sure that the method of shipment would meet my needs. The little dish that I got was chipped - they sent me the replacement in no time. I haven't yet made any lotions from the ingredients I've got. I will and I'll tell you my opinion soon! Olga
You guys are simply awesome! You should be so prideful in your business because the superior service you all provide keeps many of us DIYers, business owners and hobbyist so happy. Thank you.
Items all arrived on time and very well packaged. It looks like Lotioncrafter took the time to wrap and label each item carefully, legibly and to protect from moisture and light. They even returned part of my shipping cost to just cover the actual incurred shipping cost. Nice and honest seller. Will definitely return to shop for some more stuff. Thank you!
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!
Edmund, (Excel Creation Inc.)