Internet services down as a result of yesterday's accident have been restored. Most shipments moved without issue yesterday, but a few Regional A Priority Mail shipments could not be mailed as the post office was unable to determine postage rates for them without their computers! Those will be shipped today.
Just wanted to say that my package arrived SO QUICKLY and I received an email confirmation once my order was received and once it was shipped. It was shipped the same day, by the way. I will recommend this company and I very impressed with the customer service.
Great info provided on website, great quality materials, & great customer service! Thank you!!
Rachel , (Valchemy Lab Perfume)
I've used Lotioncrafter on a number of occasions, and always found the products to be top quality and good value for money. Jen has always provided great support and helped me to straighten out problems with credit cards and delivery (I live outside the USA). I would recommend Lotioncrafter wholeheartedly to anyone seeking top quality cosmetic ingredients at affordable (and very competitive) prices. Thanks again Jen!
Greg Oxnard, (Oxnards)
So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!
Wow, I can't say enough about my experiences with this company.
I have been happy with everything I've ordered and their pricing is very competitive but it is the customer service that sets Lotioncrafter apart from other companies.
Orders are processed and shipped quicker than any other company I've ordered from & each time I've received a refund for lower shipping costs before I even noticed!
Any questions I've had were answered right away & even received a phone call to explain things more personally.
Thank you so much for the great work!