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News
07-19-2017
There has been a breakdown of one of the major ferries that service Orcas Island. The necessary repairs have meant that our Ferry Service is operating on an Emergency Schedule as of Monday, July 17th. This means that our inbound and outbound shipping are affected. The delays the ferry service is experiencing are impacting UPS and the US Post Office shipping, resulting in 1 day additional transit times on all shipments. These service delays are beyond the control of UPS or the Post Office and they will not honor any guarantees re late delivery as a result of this breakdown. We are doing our best to ship your orders as quickly as they are received to insure the least disruption possible. We appreciate your understanding!

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Our Customers Say...
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
Marie(http://www.silkberre.webstarts.com)

A great experience. Prompt service, delivery in 2 days, box carefully packed with a thank you item, and when shipping costs turned out to be less than estimated, a partial refund. Email communication throughout the transaction really makes this company exceptional... Will definitely recommend to others. Thanks so much!
Mary Feuer

We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!
Vicky Anglin(http://www.simplegoodssoap.com)

Unbelievably fast shipment. Received items so quickly I was shocked. Items packed well.
Kimberly

The best customer service experience I have had in the last 10 years. Based on this alone you have become my number one go to supplier for my cosmetic ingredients.
Not only did you save me time, you also helped me to save money.
Jen , you are THE BEST.
Thanks,
Jan
Jan

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