Monday, February 15th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 16th.
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
I can't say enough about Lotion Crafter - not only is their shipping and turn around time AMAZING - their customer service is out of this world. Any questions - they are there for you with friendly knowledgeable answers! Thank you so much for all your hard work!
How did I not know of your company?? I ordered in a panic on a Thursday because I had orders to fill for lotion & I was out of emulsifying wax & preservative. I was hoping for maybe a Monday delivery. The package was on my doorstep on Saturday...I live in Florida!! You rock! I just placed another order & you are now my "go to" website. Thank you for your excellent service.
Cindy Allen, (All Natural, Always)
I turned a bright shade of chartreuse, not merely light pink when I received what I ordered. The gifts I received, to make my concocting more pleasurable, were quite a surprise & a delight. I have NEVER received anything free from ANY other skin stuff supplier, even from that big one, the one who name rhymes with Sinew Bidirections!!
I highly recommend this company for our skin concocting needs.
I have a tendency to gush and rave, but it's always sincere. That being said, this company defies description. They are beyond awesome, beyond amazing, beyond EVERYTHING! They are the PERFECT business model!!! All of the glowing reviews here are well deserved. Keep on keeping on you guys....you ROCK! you RULE!!!
P.S: Thanks so very much for the measuring tools. What a truly awesome, practical and THOUGHTFUL gift! Thanks tons again!!!!