Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
I placed an order less than an hour ago,(a Monday morning) and just received an e-mail notice that my package is on the way, will be here in northern CA in 2 days regular UPS!
Janey Davies, (Scrubology Soap)
Ordered the argan oil several months ago. This product is amazing!..and I'm ordering more. I have below the shoulder relaxed hair thats fairly healthy so I didn't think I would see such a dramatic result. My hair texture is now more silky and stronger! Ordering is fast and easy, customer service is great!!! Can't thank you enough!
Many thanks once again...received my second order and the Shea Nilotica was superb !!! Like beautiful , light , whipped butter...and the thank you gift enclosed with my order was really appreciated...you make me feel special , Jenny !
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.
Words cannot begin to express how impressed I am with this company! I have ordered from LC a number of times and the service has always been exceptional. Orders are processed quickly and the shipping is fast....just can't get any better than this!