Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
Great info provided on website, great quality materials, & great customer service! Thank you!!
Rachel , (Valchemy Lab Perfume)
I have ordered from LotionCrafters several times and been more than happy each time. Shipping was very fast, the order was perfect each time, and everything was wonderfully well packed - nothing has ever leaked or been damaged in transit. I will order from LC as long as I am making some of my own products - could not be happier with the service, products or company!
I just want to say that I am truly amazed at how fast I always get my order! There is no comparatism to how organized and thoughtful you have been. I can always count on quality and consistency. It makes all the difference.
Always a pleasure. Thanks again!
This is a company that takes its business seriously. I had a question about a raw material that I was unfamiliar with and Jen addressed the issue with courtesy, efficiency, and expertise. I have been impressed enough to confidently buy any product offered knowing that they have already addressed any issues a consumer might have. Lotioncrafter is to be the first site I search for desired materials. Thank you, Jen.