Our phone lines are back up. We do not currently have call waiting or voicemail so if you get a busy signal, please wait a bit and give us a call back. We are swamped due to the sale and our upcoming move - please be patient with us!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
Not only does Lotion Crafter stock nearly everything I need (and good quality ingredients at that) they are conscientious and helpful with shipping arrangements.
Thanks so much and keep up the good work!
Caren Burmeister, (Second Nature)
I love Lotioncrafter! The shipping is always fast and the description a very good written. Jen even considers my personal wish and ships me the cheapest way always.
The cocoa butter I got was absolutely fantastic! I have never used one like this before.
I just received my first order & am very impressed! The packaging is amazing, products look fantastic and the shipping was very fast! What great customer service! I will order again; Thank you!
I love Lotioncrafter products. I just ordered the Shea Nilotica Butter for the first time and it is smooth, creamy and amazing. Great for my products! Delivery was quick and I received some extras. I will be ordering more soon. Thank you Lotioncrafter!
Sandy Bouie, (The Honey Pot)