Lotioncrafter's office and warehouse will be closed on Monday, September 7th for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 8th.
Lotioncrafter is my favorite company. Their shipping is fast and customer service is top notch. I recommend Lotioncrafter to any and all my friends.
The new look of your web site is a plus to the already fantastic products, prices, and customer service. Your expertise, service and integrity keep me a a loyal customer. Thank you Jen!
I have never been so moved to show appreciation as i am right now. i can't believe my order was so speedy; and with just the standard shipping too! i received it within 5d on the dot to Canada using USPS.
And if the service wasn't enough i must say i am completely in love with everything i ordered. I couldn't imagine the Shea Nilotica being much different from the standard shea you can get everywhere else but it's like night and day! i can't even look at my remaining shea anymore because it pales in comparison. the Shea Nilotica is so silky, never gets clumpy or grainy and goes on so smooth it felt like a spa treatment. My other favourite is the SheaAloe which at first seemed like a miss; i was expecting a thicker, more creamy feel but it's quite thin. What surprises me about it though is that even though it does not go on thick, it is incredibly incredibly moisturizing and is very readily absorbed into my thick african hair.
i'll be ordering more of the Shea Nilotica (the 5gallon bucket this time) and likely some product continers as well. Thank you once again for being awesome.
You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.
One of the best companies to order from. Great customer service and quick shipping. What more could you ask for?