Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
I order from the UK and can't say what a pleasure it is to buy from you. It's wonderful to have such a good choice of products to choose from too. :-) My parcel always arrives properly processed and well packed. Although I sometimes wait a while for it due to customs - it's always well worth the wait!
Thank you for such an excellent service!
Jen, you have bailed me out a bunch of times because you are so close:).
I never hesitate to tell anyone about Lotioncrafter for lotion formulating and other specialty items.
Your helpful nature and willingness to share knowledge makes you a hands on, person I turn to for my really tough formulating questions.
Thanks for being there Jen!
Dianne (aka: Bubunza)
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
All I have to say is CUSTOMER SERVICE!!! I have been using Lotioncrafter for the last 6 years. The support and products that they offer is paralleled to none. I owe these guys so much for all their help in making my business so successful. And, just when you thought it could not get any better, I just received a 180.00 discount on my order because of their point system. Keep up the great work, Jen and all the others. I could not do this without you guys!!!!
I received my package today! Thank you, Jenny, for helping me troubleshoot my problem yesterday. I am very happy with my sample products and I will be placing a larger order today with Lotioncrafter. You have a loyal customer in me now. Thank you. :)