Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
I can't believe I didn't find you guys earlier. I have been making skin care for almost 20 years. It has almost been a challenge as a small manufacturer to buy small quantities of high quality skin care ingredients, and yet here you were just across Puget Sound.
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
I ordered Optiphen Plus on Friday afternoon. It was on my doorstep Monday morning. now that is Service!!! It's been a while since I ordered from Lotioncrafter-now I remember why I liked them so much!!! Fast efficient service with no excuses. Gotta love em!!!
Man! I love this company!!!! The shipping is the fastest I've ever seen literally :-) this is my second time ordering and both times it only took 3 days and was processed and shipped the same day I order! I must say impressive!!!! And not only that you guys have the best unrefined Shea butter ever! So creamy and smells amazing! I cant be without, so here I am two weeks later ordering 4lbs of unrefined sweet smelling Shea & trying out the cocoa butter im sure it will be just as good. Please don't stop your amazing services!!!! Love this company, thank you from my whole family...
I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.