It's Columbus Day on Monday (Sunday, actually, but observed on Monday). A Federal holiday, post offices will be closed. Lotioncrafter's office will be closed on Monday. We will resume shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
Really surprised at how quickly my order was processed. Arrived, shipping coast-to-coast in just a couple of days. Kudos to a great business.
Jo Ann, (Palm Beach Soaps)
Just wanted to say that my package arrived SO QUICKLY and I received an email confirmation once my order was received and once it was shipped. It was shipped the same day, by the way. I will recommend this company and I very impressed with the customer service.
WOW. OUtstanding service.
this was my first order and i am amazed at how quick it went from ordering to processing to delivery to me.
My order was processed and shipped within just a few hours. I ordered early afternoon 12/16/2011 Friday and it was at my door before noon 12/19/2011 monday before noon. (i paid regular shipping) i have ordered my supplies from other companies and have not been so impressed. i will be ordering here from now on. thanks
I'm completely impressed with not only your selection and prices, but the formulas to help you create the best personal care products. This is the best company I've EVER ordered products from!! I wish us a long and continued business relationship for years to come!!! Thanks!!!